Residential Behavorial Health Associate

Essential Functions

• Maintains internal program statistics, referrals data, and follow-up records; enters data into Intergy EHR, AKAIMS, and other databases, performs electronic transmissions, and produces related reports. Performs filing in client charts.
• Schedule rooms for educational sessions, group sessions, and other uses. Perform note-taking, staff hotline, and/or telephones as needed. Supervise clients’ activities and chores.
• Assist with preparing and submitting critical incident reports and corrective actions.
• Perform client intake and program orientation; lead house routines and monitor clients' behavior, notifying primary counselor via EHR documentation when action is needed.
• De-escalate clients in emergency situations using crisis intervention techniques, and immediately contact supervisor and/or counselor.
• Complete appropriate training on medication distribution procedure, obtain medications for clients, observe client self-administration of medication, and complete required documentation.
• Support clients in completing assignments and step work and provide feedback.
• Provide client education, give presentations, and lead discussion sessions with clients.
• Transport and accompany clients on approved passes.
• Obtain urinalysis specimens from clients, as assigned.
• Attend staff meetings and complete required trainings.
• Adhere to all confidentiality regulations as well as 42 C.F.R., Part 2 and C.F.R., Parts 160 and 162 (HIPAA). Document client services in the electronic health records system.
• Facilitate Recovery Living Skills groups as needed.
• Perform other related duties as assigned.

Shift Assignment and Work Location

The Clitheroe Residential programs are 24/7 facilities located at two separate campuses. While Clitheroe will try to accommodate staff requests for specific locations or shift assignments, the location and shifts may change due to program needs in order to maintain a safe, secure, and therapeutic environment for staff and clients. If a shift or location change must occur the staff will be informed by their supervisor within 72 hours of the needed change.

Software-related Skills

Microsoft Office Suite required; Intergy EHR; working knowledge of integrated database applications and ability to use new software programs with basic training.

Work Environment

The work environment is located in a Residential treatment setting. Noise level is moderate.

Language Skills

Must be able to understand, follow, and give both written and oral instructions. The employee must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills

Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills

Must be creative, self-motivated, organized, flexible, and possess leadership skills.

Sacred Boundaries and Protect the Mission

Must complete the online course for this area and pass the Background Check required by The Salvation Army for employment.

Physical Requirements

Ability to sit, walk, stand, bend, squat, climb, kneel and twist on intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate a telephone. Ability to lift up to 25 pounds. Ability to access and produce information from a computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.