Job detail

Part-time Patient Service Representative

WEIL FOOT & ANKLE INSTITUTE

#Administrative Support #Fast-Paced Environment #Scheduling #Healthcare #Medical Assistant #Insurance #Check-in #Deductible #Patient Service Representative #Checkout #Office Duties #Patient Focused

Part Time On Site 0-2 yrsPosted 2 months ago

Location

Oak Brook, Illinois

Quick overview

This role is responsible for managing the patient flow, which includes greeting, checking in patients, handling scheduling, and completing the checkout process at the Oak Brook location. The representative will also assist with general office duties and must be cross-trained on medical assistant responsibilities as needed.

Requirements summary

Candidates must possess a High School Diploma or GED and preferably have a minimum of two years of experience in a healthcare position. Essential qualifications include good communication skills, basic computer literacy, a patient-focused attitude, and the ability to thrive in a fast-paced environment.

high schoolWritten CommunicationVerbal CommunicationAdaptabilityAdministrative TasksComputer SkillsScheduling AppointmentsGreeting PatientsCo-pay CollectionChecking In PatientsPatient-FocusedOffice Equipment ProficiencyMedical Assistant Support

Job description

Description For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation.

Position Summary

We are seeking a Part-Time Patient Services Representative (PSR) to support our Oak Brook location. This role is responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.

Duties and Responsibilities

Greet patients Check in patients and assist with individual concerns, as they arise Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed Other tasks, as assigned

Requirements

QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS High school diploma or GED required Minimum of 2 years in a healthcare position preferred Good verbal and written communication skills Basic knowledge of computers and office equipment Patient-focused with the ability to work independently Capability to adapt quickly and thrive in a fast-paced environment SCHEDULING: Must have flexibility: Monday 8:00a - 5:30p Tuesday- 8:00a- 5:30p Wednesday- 8:00a-12:30p

Physical demands/ Environmental factors

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know. While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear Specific vision abilities required by this job include close vision, distance vision and depth perception Must be able to lift/carry up to 25lbs
American
WITH
Disabilities
ACT (ADA)
SPECIFICATIONS: Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation.