Community Health Worker - Part time 20 hours

Community Health Worker C3 - Part time - 20 hours

Summary

Community Health Workers will join our team of nurses, social workers, care coordinators, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families living with complex and/ or chronic medical and behavioral conditions. You will connect with your enrollees in person, on the phone, and in the FQHC - essentially however and wherever the enrollee needs your assistance to improve their health, better understand their illness and coordinate their care. Must be prepared to work from FQHC, home office, or within enrollee’s homes.

As a Community Health Worker, you will be an integral part of the Care Team, focused on providing an integrated approach to enrollee support, management, and access to community resources. You will be responsible for helping enrollees and their families navigate and access community services and resources and adopt healthy behaviors by conducting the key functions listed in the duties and responsibilities.

Qualifications

• High School diploma or GED
• Graduate of MA Board approved CHW Education Training Program or willingness to complete such program within 12 months of starting in the position
• Ability to work with and relate to individuals and families from diverse backgrounds and experiences
• Strong knowledge of local community, social service, and cultural resources
• Strong organizational, interpersonal, attention to detail, time management, multi-tasking, and problem solving skills
• History of good attendance and positive work attitude
• Excellent communication skills and ability to set personal boundaries
• Ability to establish positive and supportive relationships with and among patients and colleagues
• Ability to work independently and collaborate with a team
• Ability to motivate others and thrive in a fast paced environment
• Willingness to openly address and acknowledge issues of addiction, substance use and mental illness
• Ability to develop, adapt, and execute outreach plans
• Excellent English written and verbal skills
• Computer literacy and ability to document appropriately in electronic health record