Patient Financial Specialist - Viera

The Patient Financial Specialist is responsible for providing a great patient experience by checking patient eligibility and insurance plan benefits. Includes utilizing online resources, calling insurance companies, and completion of benefit investigation form in EMR system.

Hours

• Monday -
• Friday 7:00 a.m. - 4:00 p.m. Some earlier openings required, shift ends when work completed.

Essential Responsibilities

• Check patient eligibility and insurance plan benefits via online payer portals and outgoing calls to the insurance plan
• Completion of benefit verification form in EMR system
• Following the department procedures to ensure timely completion of benefit investigations
• Communication with internal Patient Financial Services Staff and external practice managers when inaccurate demographic information is supplied
• Review and update demographic and insurance information in the EMR system
• Supports and actively participates in initiatives designed to improve individual and organizational performance.

Experience

• 1 year of work experience in Medical Insurance Verification is required
• High School Diploma or GED required - some college preferred
• Bilingual (Spanish) preferred.

Why You'll Love Working Here – Our Amazing Benefits

Comprehensive Health Coverage

Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.

Family Building Support

Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave

Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off

Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!