Recovery Support Navigator

• Recovery Support Navigator Requirements
• Ability to work collaboratively with alcohol/drug dependent clients from diverse legal, social, economic, ethnic, cultural and racial backgrounds as well as family members, insurance providers and outside providers
• Possess the ability to maintain healthy boundaries
• Knowledge of appropriate confidentiality policies and procedures
• Knowledge of basic office skills: phone, fax machine, copy machine, filing
• Ability to work independently without direct supervision while adhering to the program’s philosophical team approach
• Strong and effective verbal, written and organizational skills
• Knowledge of basic computer skills and software programs including the ability to learn, use and train HPTC’s electronic medical record

• Recovery Support Navigator Responsibilities
• Compliance with Federal Regulations, HIPAA, 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patients
• Compliance to and working knowledge of all applicable HPTC policies and program procedures including but not limited to those relating to ethics/boundaries and duties of role
• Maintain safety and security of client/staff at all times
• Ensure timely contact of Program Director/Authorities in event of a crisis/emergency
• Attend all mandatory trainings, staff meetings, and supervision meetings as required
• Provide client-centered case management CSP services as indicated in needs assessment/service plan (transportation, 12 step meetings, linkages to medical/counseling appointments, court etc.)
• Provide coordination with HPTC outpatient units in region for client education/approach/sign-ups for CSP program, following Initiation policy
• Coordinate monthly regional “group activity”
• Provide 24 hour on-call coverage in program rotation
• Utilize Motivational Interviewing and Recovery Coaching in all client encounters
• Maintain appropriate level of productivity/billable hours
• Collaborate with outside providers as indicated
• Obtain insurance authorizations and requests for additional units in required time frame
• Accurately complete/document needs assessments, service plans, encounter notes, and service delivery reports in required time
• Accurately complete all required billing sheets and expense reports in required time frame
• Accurately document all client progress on required forms in required time frame
• Accurately document and submit weekly schedule in required time frame
• Investigate and develop community contacts and cooperative networks with other community groups and agencies
• Coordinate with other departments and facilities to enhance and ensure quality care for all clients
• Cooperate with other health and social service agencies in an effort to increase community services
• Other duties as assigned by the Program Director

• Community Based Recovery Services Coordinator Qualifications
• Bachelor’s degree or lived experience of substance abuse and recovery
• Valid driver’s license and ownership of a car.
• Preference given to those with at least one year of related job experience

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