The Case Manager III facilitates admission intakes, treatment planning, and discharge planning while providing clinical interventions and crisis management for individuals. They work collaboratively with an interdisciplinary team to coordinate care and ensure safety within the facility.
Requirements summary
Candidates must hold a Master’s degree in a behavioral health field and possess an unrestricted license as a mental health professional in Washington State. A minimum of 3 years of experience in mental health or substance abuse treatment is required.
We’re not just behavioral health people—we’re crisis people.
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care.
Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.
Founded by emergency room psychiatrists Dr.
Chris Carson and Dr.
Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise.
Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises.
Our commitment remains consistent, to improve access, inspire hope, and provide the right support.
Our values shape our decisions, define our culture, and foster continuous learning and growth.
We accept people as they are, creating safe spaces where they feel valued and respected.
We inspire hope by walking with people side-by-side, showing them grace and compassion.
We act with intention, holding ourselves and each other accountable, and doing the right thing.
We work as one team, trusting and supporting each other.
We embrace change and innovation, striving to find better ways to fulfill our mission.
We are on a mission to change the face of behavioral health.
Help us save lives and make a difference. ***$10,000 commitment bonus for full-time***
Earn More with Shift Differentials
Maximize your earnings with additional hourly pay
+$2/hr -> Monday-Thursday Nights
+$3/hr -> Friday-Sunday Nights
+$2/hr -> Saturday-Sunday Days
What You'll Do
The Case Manager III facilitates admission intakes, treatment planning, discharge planning, obtaining collateral, clinical interventions, crisis management, assists in the legal process and initiates personalized care for individuals who are in crisis and stabilizing from crisis. Works collaboratively with the interdisciplinary treatment team to coordinate care and discharge planning for Individuals, their family members, clinics, local providers, and/or other referral sources. This position will carry a caseload.
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
Short-term disability
Long-term disability
Flexible spending accounts
Employee assistance program
Basic life insurance
Company holidays
Accident insurance
Hospital indemnity insurance
Critical illness insurance
AD&D insurance
Health savings accounts
401k company match
Voluntary life insurance
Conducts a thorough, accurate, clinically sound Psychosocial Assessment with the individual in a timely manner.
Ability to review and sign off on Psychosocial Assessments completed by Certified AAC or associate level staff members, if fully licensed.
Educates and informs individuals of consents for treatment and authorizations for use and disclosures.
Participates regularly in Interdisciplinary Treatment Team meetings.
Collaborates with the Treatment Team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Complete the signed Treatment Plan and review with each individual and any other involved parties.
Gather collateral from the individual and involved parties to provide a thorough assessment of an individuals' needs for treatment and discharge.
Maintain a working knowledge of the Involuntary Treatment Act (ITA) and Evaluation and Treatment (E&T) Involuntary Commitment process. Monitor the petition process to ensure timeliness are adhered to, and forms are complete and thorough. When subpoenaed, attend E&T hearings.
Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations to meet the individuals’ needs upon discharge.
Collaborate with Interdisciplinary Treatment Team to engage, monitor and communicate with the individual ensuring that safety is maintained while meeting the individuals' needs.
Participates in redirecting individual behavior while maintaining a safe milieu when necessary. Documents all services and individual activities appropriately.
Provides internal education regarding DBT, trauma informed care, harm reduction, and service plan documentation to enhance staffs' ability to effectively address and manage crisis situations.
Provides case management services to promote recovery and community reintegration.
Maintain the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from individuals regarding treatment, as necessary. Document all services and individuals’ activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
Prepares clinical reports and individualized service plans utilizing agency electronic clinical documentation software. Ensures documentation complies with best clinical practices, contracts, regulatory, and other legal requirements.
Maintain a working knowledge of the Washington State behavioral health system and potential funding sources.
Participate in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
Performs all other duties as assigned.
What You'll Bring
Master’s degree in behavioral health, Social Work, Counseling, Psychology, or related discipline
Unrestricted license as a Licensed Mental Health Professional (LMHP) in Washington State and/or Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or associate license (LICSWA, LMHCA, etc.)
3 years of experience in mental health, substance abuse treatment, or relevant work
Knowledge of the Washington State behavioral health system of care and resources within it
The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role
It would be great if you had
Experience working with children, youth, families, and adults with behavioral health issues
Knowledge of and experience with the Washington State involuntary treatment process
What We Offer
Full-time only
Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
CHS pays for Basic Life, AD&D, Short and Long-Term Disability
Voluntary Life insurance option for employees and their families
Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
Flexible Spending Accounts (health care and dependent care)
401k company match after 6 months (50% of deferrals up to 6% of compensation)
Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
Company‑paid parental leave available to eligible employees
All employees (Pool, Part-time and Full-time)
Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
After 90 days, you are auto enrolled in the 401k Plan
Connections Health Solutions is proud to be a Second Chance Employer.
Actual compensation is based on relevant experience, education, internal equity, and budget.
Kirkland, Washington Pay Range $40.50—$50 USD
Eeo statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
