Job detail

Full Time - Patient Representative - Bedford Ave

Sun River Health

#Behavioral Health #Primary Care #Referral Management #Preventive Care #Acute Care #Nutrition Services #Immunizations #Communicable Diseases #FQHC

Quick overview

The Patient Navigator identifies individuals needing preventive and primary health care services, linking them to necessary services including acute, chronic, and communicable disease care, dental, prenatal, and nutrition services. Essential duties involve consulting with medical staff to arrange ancillary support like translation and transportation, facilitating appointments, and tracking patient progress in the eCW system.

Requirements summary

The minimum education requirement is a high school diploma or GED, and candidates should possess 2-4 years of relevant work experience. Bilingual Spanish proficiency is preferred for this role.

high schoolPatient NavigationBehavioral HealthAcute CareTransportation AssistanceImmunizationsPreventive CarePediatric CareChronic Disease ManagementFamily PlanningApplication AssistancePrenatal CareNutrition ServicesPrimary Health CareDental ServicesFacilitating AppointmentsTranslation Assistance

Job description

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable.
Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County.
Sun River Health is currently seeking a Full Time Patient Representative to join our team in our Bedford Avenue - Brooklyn, NY site.
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills.
This staff member will be responsible for all aspects of the registration and appointment process for patients.
The staff member plays an integral role in the medical care team as the access point for patients to receive care.
She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist: Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
Communicates effectively with team members and patients all aspects of service.
Responsible for telephone and mail contact with patients.
Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
Verifies all insurance and sets fees based on the sliding scale fee.
Minimum Education Requirement: High School diploma/GED Minimum Work-Related Experience: 2-4 years Preferred Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written) Job Type: Full Time Pay: $20.00 - $23.13 per hour

Full Time - Patient Representative - Bedford Ave

Quick overview

Requirements summary

Job description

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