Admissions Assistant Coordinator (Transitions)

• Transitions is a short-term, residential Transitional Support Services (TSS) program serving individuals of all genders living with alcohol and/or substance use disorders and is funded and licensed by the Bureau of Substance Addiction Services (BSAS), Department of Public Health (DPH).
• The program is located in Boston, Massachusetts.
• The model is designed to support individuals between detoxification and long-term residential or outpatient care.
• Transitions utilizes the 'No Wrong Door Policy' and accepts clients from detoxification, Clinical Stabilization Services (CSS), Recovery Homes, hospitals, homeless shelters, outpatient settings, etc.
• The Boston Public Health Commission (BPHC) and Transitions are committed to protecting, preserving, and promoting the health and well-being of all Boston residents, particularly the most vulnerable.

Duties

• Assists in coordinating all referrals, screenings, admissions, intakes, discharges, tracking, and pre-billing of clients of Recovery Services' Transitions TSS program.
• Responsible for MIS Data and completing it upon intake and disseminate a copy to all clinical team members and program director
• Conducts outreach activities to potential referral sources in collaboration with Admissions Coordinator.
• Creates and maintains positive working relationship with external referring agencies.
• Manages an active program wait list utilizing an electronic medical record system.
• Create client record and maintain admissions documents utilizing an electronic medical records system.
• Maintains daily admissions and discharge logs.
• Conduct orientation for clients newly admitted to the facility.
• Complete necessary billing and fiscal documentation associated with client services in coordination with the Admissions Coordinator and the Program Director.
• Monitors client behaviors and intervenes to de-escalate client conflict situations.
• Assists with client activities when necessary.
• Provides phone coverage as necessary.
• Participates in meetings including supervision and staff meetings as appropriate and necessary.
• Performs other duties as required.