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The Medical Assistant/Surgery Scheduler assists physicians with patient examinations, technical procedures, and clinical documentation. Additionally, the role manages surgery scheduling, coordinates with hospital staff, and handles prior authorizations for medications.
Requirements summary
Candidates must have 6 months to 1 year of relevant experience and possess knowledge of medical terminology and chart components. Required certifications include BLS and, for Nevada-based employees, a Nevada Lab Assistant license.
Summary The Medical Assistant/ Surgery Scheduler assists the physician or mid-level in the examination and treatment of patients performing technical services within the scope of practice of the Medical Assistant. This position will also work with physicians and patients as a Surgery Scheduler.
Essential Duties and Responsibilities
Interviews patients, obtains vital signs, documenting this information in the patient record.
Prepares treatment rooms for examination of patients and for special procedures.
Drapes patients as needed and positions instruments and equipment.
Hands instruments and materials to practitioners as directed.
Follows the policy for cleaning and/or processing instruments for sterilization and demonstrates proper sterile technique.
Safely operates medical equipment as directed by the supervising physician/designee.
Obtains test results as requested by the medical provider.
Administers intramuscular, subcutaneous and intradermal injections, verifying correct medication and dosage with the licensed clinical staff.
Routine Clinical Laboratory Improvement Amendments (CLIA) waived laboratory testing, as directed by the supervising physician/designee.
Performs ear lavage for ear wax removal.
Reinforces patient education materials/instructions under specific written authorization of the medical provider.
Completes all tasks daily as assigned.
Has ability to accurately maintain Electronic Medical Records (EMR).
Obtains prior authorization for medications.
Enters data into the computer as needed to maintain office and patient records.
Maintains par levels of medical supplies and medications.
Keeps rooms well-stocked and organized per practitioner preferences. Reports deficiencies to Clinic Supervisor or Lead for ordering.
Ensures all outdated supplies, materials and medications are discarded and replaced per policy.
Cleans patient care equipment per policy following each patient use. Reports safety concerns to Clinic Supervisor.
Maintains cleanliness of patient exam rooms.
Coordinates and schedules surgeries as designated by MSC physicians.
Completes surgery processes and routes all paperwork as required to meet physician and facility requirements.
Interacts with patients, physicians, and hospital staff providing accurate, timely and responsive information.
Communicates regularly with authorizations team and works as a liaison to physicians, staff, patients and others as necessary for the completion of authorizations.
Demonstrates System Values in performance and behavior.
Complies with System policies and procedures.
Other duties as may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities No supervisory responsibilities.
Minimum Education/Experience No educational requirement 6 months to 1 year relevant experience
Employee will be enrolled in the Resuscitation Quality Improvement (RQI) Basic Life Support (BLS) Entry or Prep Curriculum (depending on their previous BLS certification).
Within 3 months of hire into job
Other Experience/Qualifications
Required
Knowledge of medical terminology, as well as familiarity with medical documents and medical chart components.
Ability to prioritize responsibilities.
Ability to multi-task efficiently and effectively.
Accuracy and attention to detail.
Possesses effective interpersonal and teamwork skills.
Sound judgment and problem solving ability.
Demonstrates flexibility by adapting to new and changing situations and duties in order to meet patient needs.
A willingness to be trained on-the-job in duties not previously learned is essential.
Preferred
Bi-lingual Spanish.
Experience as a medical assistant in a medical office, working in a clinical setting with patients and handling charts.
