Coos County Family Health Services·Berlin, New Hampshire
The primary responsibility involves providing clinical support to healthcare providers for patient health, wellness, and disease management, which includes maintaining accurate electronic medical records and performing various patient treatments and screenings as trained. Essential duties also cover administrative tasks such as facilitating referrals, notifying patients of test results, and managing office flow and supplies.
SUMMARY Provide clinical support to providers for the health, wellness and disease management of patients to maintain quality patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Maintain and record applicable client information in electronic medical records in an orderly fashion and according to guidelines.
Obtain client’s medical history and family history.
Help to facilitate the timely completion of insurance referrals and requests for disability benefits, durable medical equipment, medication prior authorizations and other forms requesting further patient/provider information.
Notifies patients of test results and provides instructions as indicated by provider.
Screens calls for providers.
Attend to patients, performing the following treatments and services (if trained): administration of injections, nebulizer treatments, dry dressing changes, suture removal, electrocardiogram, ear lavage, tympanograms, audiograms and pulmonary function testing.
Take and record vital signs, weight, height, etc.
Obtain specimens and performs selected waived lab tests if trained (e.g. stool occult blood, rapid strep, urine HCG, blood glucose, etc.), capillary and venous blood collection.
Perform quality control testing as required for all lab waived tests.
Rotate office locations as assigned.
Actively participates in departmental staff meetings.
Maintains a safe environment and observes standard safety practices with particular attention to standard precautions.
Maintains work areas in a clean and orderly manner.
Conduct activities in a fiscally responsible manner with consideration for consumption of agency resources.
Maintain utmost confidentiality in all aspects of duties.
Work as an integral member of the health care team.
Organizes and completes work in a timely manner.
Keeps flow of clinic structured and as on schedule as much as possible.
Assist with scheduling of tests and referrals.
Counsel patients on anatomy and physiology, health maintenance and other health care issues.
Perform hearing and vision screening.
Assists medical provider with procedures and serves as a chaperone.
Maintain clinical tracking for client services: follow-up, acute care, chronic disease, preventative, lab, x-ray, referral, etc. under the direction of the provider.
Replenishes supplies and orders medical supplies as needed.
Cleans and sterilizes instruments as needed.
Sets up exam rooms and keeps stocked with needed supplies.
Maintains a neat and professional appearance and demonstrates commitment and dependability.
Attends meetings, workshops and seminars and keeps current on primary care issues for all life cycles.
May assist in agency planning, projects and procedures.
Follows agency, State and Federal policies, procedures and guidelines, including (but not limited to) clinical, health and safety, pharmacy, laboratory and nursing guidelines.
Work within the scope of practice of a CMA, as appropriate and within agency guidelines.
Perform other job-related tasks as assigned, as time allows.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below as representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Medical Assistant Certification required. Must demonstrate the ability to relate well with people and maintain client confidentiality. Must demonstrate the ability to express ideas clearly, both orally and in writing and be able to work independently. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of organization.
Successful candidates must possess a Medical Assistant Certification and demonstrate the ability to interact well with people while maintaining strict client confidentiality. Required skills include the ability to read and interpret procedural documents, write routine reports, and perform basic mathematical calculations.
Market context
Support-services roles in New Hampshire are often tied to steady patient-flow needs in clinics, practices, and other care settings, with employers looking for dependable staff who can handle both administrative and clinical support. These positions can be competitive because they often require a high school diploma or GED, medical assistant training or equivalent experience, and timely BLS authorization, with CMA, RMA, or CCMA credentials preferred or required. Review the AI-summarized requirements and benefits here to save research time, and confirm whether your certification status and BLS timeline match the posting before applying.