Neighborhood Health Association·Toledo, Ohio
The Medical Assistant performs administrative and clinical functions to support providers, including patient triage and record maintenance. They are responsible for ensuring patients are treated with respect and that confidentiality is maintained during data entry.
Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs, or related matters—even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process
Excellent hourly rate of $21.00 per hour! Full-time - no nights, weekends or holidays!
Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women’s health center, senior centers, and a full-service pharmacy with lab services on site.
Under immediate supervision, the Medical Assistant performs administrative and clinical functions to assist and support providers and medical staff in the provision of medical care which includes patient triage, and maintaining patient records in an accurate, organized and readily retrievable manner. To ensure all patients and general public are greeted and treated with courtesy and respect. Ensure patient confidentiality when receiving and entering patient information accurately into the system. Supply current demographics needed for medical staff, referrals, billing and UDS.
Serve and protect the patients, medical provider, organization and self by adhering to professional standards; policies and procedures; federal, state, and local requirements. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Participates in QA meetings and duties as assigned. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Familiar with the center’s Fire & Disaster plan and the role of the Medical Assistant in that plan. Knowledgeable of and adhere to departmental and agency policies. Perform related work as required or requested by manager. Performs other duties as assigned.
Graduate from an accredited Medical Assistant program New Grads Welcome. Current certification in CPR or willingness to become CPR certified (we offer the CPR class monthly if needed) Working knowledge of medical terminology Shows initiative and ability to use sound judgment in the absence of specific orders. Ability to maintain patient confidentiality. Must be sensitive to cultural, religious, and ethnic diversity. Experience in working with medically underserved preferred. Regular, Punctual Attendance is a requirement of this position.
Work Monday through Friday, no nights, weekends or holidays
We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO.
Please provide your salary requirements when you apply to be considered for an interview for this position.
For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.
Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.
We are a drug free workplace, and an Equal Opportunity Employer
Candidates must be graduates of an accredited Medical Assistant program and hold or be willing to obtain CPR certification. Working knowledge of medical terminology and sensitivity to diverse populations are required.
Market context
Medical Assistant openings in Ohio are common in outpatient clinics, physician offices, and other care settings that need support with both patient flow and administrative tasks. These roles are competitive because employers often prefer candidates with certification, registration, and prior medical office experience, while requiring a completed Medical Assisting Program, a high school diploma or GED, and BLS certification. Review the AI-summarized requirements and benefits here to save research time, then confirm your program, BLS status, and any hands-on office experience before applying.
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