AUNT MARTHAS HEALTH AND WELLNESS INC·Park Forest, Illinois
The Program Assistant provides administrative and operational support to the Mobile Crisis Response Unit, ensuring efficient coordination of communication and documentation. This role also involves maintaining compliance with agency standards and managing departmental processes.
$17.00 – $18.00/hour (based on experience)
--------------------------------------------------------------------------------
Aunt Martha’s Health & Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best—provide healthcare and wellness.
--------------------------------------------------------------------------------
The Mobile Crisis Response – Program Assistant provides administrative and operational support to the Mobile Crisis Response Unit. This role ensures efficient coordination of communication, documentation, onboarding, and departmental processes while maintaining compliance with agency standards and community partnerships.
--------------------------------------------------------------------------------
Essential duties and responsibilities
Handle incoming and outgoing communication in a timely manner on behalf of the Mobile Crisis Response Unit.
Maintain accurate crisis documentation systems and prepare reports for the Director.
Assist with the onboarding process for new staff, including managing departmental databases, spreadsheets, and files.
Organize department meetings, secure dates, prepare materials, and record and distribute meeting minutes.
Review and prepare documents for internal and external meetings, ensuring agendas and notes are distributed promptly.
Format and create documents, spreadsheets, reports, memos, presentations, and graphics using Microsoft Office.
Maintain department records and electronic filing systems.
Manage projects, assist with audits, and maintain compliance documentation.
Provide excellent customer service to staff, participants, and community partners.
Coordinate internal and external document delivery and communication across departments.
Maintain department office supplies, complete vouchers, and process purchase orders by established deadlines.
Send reminders to staff regarding calendar events, training, and compliance requirements.
Update community resource binders for linkage and referrals.
Check MCRU emails, voicemails, and faxes daily to ensure proper routing of documentation for follow-up services.
Submit required departmental documentation (timesheets, mileage, etc.) per agency protocol.
Maintain departmental compliance schedules and assist with audits.
Complete all required trainings, including Federal, IDHS, Agency Core Curriculum, and Mandated Reporter courses.
Perform all other duties and projects as assigned.
Travel to other locations as needed
--------------------------------------------------------------------------------
Safety – Ensure physical and emotional safety for clients and staff.
Self-Regulation – Manage one’s own emotions to remain effective during crisis situations.
Supportiveness – Build respectful, caring relationships with clients.
Strengths – Recognize and build upon the positive traits of all clients.
Self-Care – Practice personal well-being to prevent burnout and manage secondary stress.
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Aunt Martha’s Health & Wellness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
A bachelor's degree is preferred, along with previous administrative assistance experience. Candidates should possess strong data entry skills, proficiency in Microsoft Office, and excellent communication abilities.
Market context
Emergency Medicine physician roles in Illinois are typically driven by steady hospital and emergency department coverage needs, especially in larger metro and regional referral settings. These positions are competitive because employers usually expect active Illinois medical licensure, DEA certification, and board certification or eligibility, along with completed Emergency Medicine training. On this platform, job requirements and benefits are AI-summarized from the original job description, saving you research time; review the residency, licensure, and CME details closely before applying.
Medical Case Manager Care Coordinator
Community Connections Specialist (Chicago) Sedac
Family Enhancement Worker
