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CS

Intensive Care Coordinator

Childrens Services Of Roxbury·Boston, Massachusetts

$29/hr·Unknown·On Site·5-10 yrs·Posted 1 month ago
Practice for this role

About the role

The Intensive Care Coordinator facilitates care planning and coordinates services for youth with serious emotional disturbances. This includes conducting CANS assessments, convening Care Plan Team meetings, and monitoring progress toward individual goals.

Why Children’s Services of Roxbury?

At Children’s Services of Roxbury, we’re not just offering a job - we’re offering a chance to be part of something bigger.

Our mission is to bring peace of mind to children and families across Massachusetts.

We foster a culture of trust, humility, and respect, where every team member is valued and supported.

If you’re looking to make a real impact and grow with a team that strives to create a brighter future for children and families across Massachusetts, this role is for you.

At CSR, our Behavioral Health Department (BHD) offers a comprehensive array of high quality, culturally-sensitive mental health services that provide children and families with the services they need for success at home, in school, and in the community.

Position Overview

Intensive Care Coordination (ICC) is a service that facilitates care planning and coordination of services for MassHealth youth, with serious emotional disturbances, under the age of 21, and enrolled in MassHealth Standard or CommonHealth who meet the medical necessity criteria. Care planning is driven by the needs of the youth and developed through a Wraparound planning process consistent with Systems of Care philosophy. Intensive Care Coordinator I is the first level in the ICC series.

  • Essential Functions
  • Complete all required trainings, including Child/Adolescent Needs Strength (CANS) certification
  • Provide intensive care coordination to youth/families
  • Facilitate the development of a Care Plan Team (CPT)
  • Conduct CANS and risk assessments
  • Convene CPT meetings
  • Coordinate and communicate with the members of the CPT to ensure the implementation of the Individual Care Plan (ICP)
  • Work directly with the youth and family to implement elements of the ICP
  • Coordinate the delivery of available services
  • Monitor and review progress toward ICP goals and update the ICP in concert with CPT
  • Conduct all necessary assessments in a timely manner and ensure that they are reviewed and approved as required prior to filing
  • Maintain electronic records in an orderly and timely manner.
  • Participate and come prepared to weekly supervision and staff meetings
  • Ensure medical case consultations are requested as needed
  • Work closely with Family Partners who share mutual cases
  • Follow through with on-call policies and procedures
  • Attend necessary trainings
  • Ensure all services are provided in a professional manner, ensuring privacy and safety
  • Must be able to meet with assigned families in their home and/or in the community and to transport families as needed.
  • Experience in navigating child/family-serving systems and experience advocating for family members who are involved with behavioral health systems
  • Must have excellent writing and communication skills.
  • Knowledge of referral coordination to community and private/public resources.
  • Available and able to manage own work schedule to meet each family’s scheduling needs during business hours (M-F, 8am – 8pm).
  • Accurately record hours worked and leave time (if applicable) in Electronic Health Record and ADP in accordance with company and department policy
  • Perform other related duties as assigned, within your scope of practice or function area
  • General
  • Must comply with all regulations
  • Ability to respect and communicate effectively with co-workers and managers
  • Adheres to agency and departmental regulations, policies and procedures
  • Mandatory reporter of actual and suspected abuse and knowledgeable of agency mandatory reporting practices regarding any suspected cases of abuse, mistreatment, or neglect

Education and Experience

An Associate’s degree or High School Diploma (equivalency) and a minimum of five (5) years of experience working with the target population.

Must be certified in the Massachusetts Children’s Behavioral Health Initiative CANS.

Must be able to meet with assigned families in their home and/or in the community and to transport families as needed.

Experience in navigating child/family-serving systems and experience advocating for family members who are involved with behavioral health systems

Must have excellent writing and communication skills.

Knowledge of referral coordination to community and private/public resources.

Available and able to manage own work schedule to meet each family’s scheduling needs during business hours (M-F, 8am – 8pm).

  • Physical Requirements
  • This position demands good mental and physical health and must be able to move continuously during work hours.

Requirements

Candidates must have an Associate's degree or High School Diploma with at least five years of experience working with the target population. Certification in the Massachusetts Children’s Behavioral Health Initiative CANS is required.

  • high school
  • associate degree
  • professional certificate
  • Care Planning
  • Communication Skills
  • Electronic Health Records
  • Crisis Intervention
  • Risk Assessment
  • Referral Coordination
  • Family Advocacy
  • Case Coordination
  • CANS Certification
  • Wraparound Planning

Posting details

Employment type
Unknown
Work arrangement
On Site
Experience
5-10 yrs
Salary
$29/hr
Location
Boston, Massachusetts
Posted
Jun 24, 2026
Application
Employer website
CS

Hiring organization

Childrens Services Of Roxbury

Children’s Services of Roxbury (CSR) brings peace of mind to Massachusetts’ most vulnerable families, providing housing for homeless families, affordable childcare, children’s mental health services, intensive foster care, and youth development programs. CSR is a nonprofit...

Salary listed on 7 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size201-500 employees
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Market context

Behavioral health roles remain active in Massachusetts

In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.

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