The Behavioral Health Navigator provides outreach, engagement, and care coordination for individuals with or at risk of Hepatitis C. They help clients navigate complex medical, mental health, and social service systems to ensure continuity of care and improved health outcomes.
Requirements summary
Requires a high school diploma or GED and two years of experience in outreach, peer support, or case management. Candidates must have an understanding of recovery principles and experience working with diverse populations, particularly those impacted by substance use and trauma.
high schoolCase ManagementOutreachPatient AdvocacyDocumentationCommunication SkillsHealth EducationClient EngagementCrisis InterventionTrauma-Informed CareCare CoordinationInterdisciplinary CollaborationPeer SupportCultural SensitivitySystem NavigationBehavioral Health Navigation
Job description
Job DetailsJob Location
Indian
Health
Clinic on
Hancock -
Portland,
OR 97212Position
Type:
Full
TimeSalary
Range: $23.20 - $27.50
HourlyJob
Shift:
DayTitle:
Behavioral
Health
Navigator -
Hep
C
Location: This position is primarily community-based, with some time spent at
NARA
NW clinic locations: Indian Health Clinic - 703 NE Hancock St., Portland, OR 97212 & Wellness Center - 12360 E Burnside St.,
Portland,
OR 97233
Schedule:
This is an in-person position,
Monday through
Friday, 8:00
AM - 5:00
PM
Wage
Range: $23.20 – $27.50 hourly, Non-Exempt If you are a motivated and dedicated Behavioral Health Navigator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you! At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.
Company
Mission: The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.
About the
Company: At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.
Position
Overview: The Behavioral Health Navigator provides outreach, engagement, care coordination, and navigation services for individuals participating in or eligible for the Hep C program, including those diagnosed with Hepatitis C and those at risk. This role supports clients in accessing and engaging with comprehensive services including medical care, mental health, psychiatry, substance use disorder (SUD) treatment, and social services. The Navigator offers advocacy and follow-up to promote continuity of care and improved health outcomes, navigating clients through complex systems of care, addressing barriers to access, and ensuring successful connection to needed services.
Benefits
Dental Insurance
Employee Assistance Program
Life Insurance
Vision Insurance
Medical Insurance
Flexible Spending Account
AD&D Insurance
Short Term Disability
Long Term Disability
Public Student Loan Forgiveness
Health Spending Account
401(k) with 4% Match
14 Paid Holidays
Inclement Weather Days
13 Paid Days of Sick Time
13 Paid Days of PTO
What you will do: Conduct outreach and engagement with individuals who have Hepatitis C or are at risk, including those not yet connected to care. Serve as a point of contact to help clients navigate and access internal and external services, including primary care, Hep C treatment, mental health, psychiatry, SUD treatment, and social services. Provide client-centered support, mentoring, and encouragement to promote engagement in care and recovery-oriented services. Coordinate referrals and actively follow up to ensure successful linkage to services and continuity of care. Escort clients to appointments (medical, behavioral health, or social services) when appropriate. Collaborate with interdisciplinary teams including medical providers, behavioral health staff, case managers, and housing/support service staff. Assist clients in overcoming barriers to care, including transportation, scheduling, and system navigation challenges. Support health education efforts, including education related to Hepatitis C prevention and treatment. Document all outreach, engagement, and care coordination activities in a timely and accurate manner.
QualificationsWe would like to hear from people that have: Requires a high school diploma, GED, or equivalent required. Understanding of recovery principles and/or behavioral health systems. Two years of experience performing related duties such as outreach, peer support, case management, or care coordination. Knowledge of or willingness to learn about Hepatitis C, including prevention, treatment, and engagement strategies. Experience working with diverse populations, including individuals impacted by substance use disorder and intergenerational trauma, with familiarity in trauma-informed care principles Experience working within the Native American/Alaska Native community is a plus. Experience working with individuals affected by substance use, homelessness, or chronic health conditions such as Hepatitis C preferred. High degree of cultural sensitivity and willingness to learn. Ability to engage and motivate clients. Excellent written and oral communication skills. Basic understanding of common medical conditions and terminology. Demonstrated ability and commitment to working collaboratively as part of a multidisciplinary team. Ability to work in both indoor and outdoor environments and effectively manage priorities. Willingness and ability to work a flexible schedule. Must pass a pre-employment or for cause drug tests. Must pass criminal background and DMV checks What’s in it for you? 14
Paid
Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples’ Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25th!
Benefits
Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire. Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente 14 Paid Holidays (Listed Above) 13 Paid Days of Sick Time 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days) $50,000 Life Insurance & AD&D Short Term and Long-Term Disability Flexible Spending Account Health Spending Account 401(k) with 4% Match Employee Assistance Program Inclement Weather Days (Snow Days) Public Student Loan Forgiveness
NARA NW is a local 501(c)3 nonprofit, FQHC How to apply: To Quick Apply, go to Careers – NARA NW (naranorthwest.org) Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that’s all! Feel free to contact recruiting@naranorthwest.org if you have any questions or would like to know where your application is in the process. NARA NW Mission: Our mission is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and everyone in need. NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober. Consistent with NARA NW’s sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a “Drug-Free/Alcohol-Free Workplace Certification Form” and NARA NW “Modeling Sobriety Policy Form” as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position’s activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.
