Case Manager

Job summary

The Grant-Funded Healthy Start Case Manager is responsible for delivering comprehensive case management services to eligible prenatal, postpartum, and parenting families enrolled in Hamilton Health Center’s Healthy Start program. Healthy Start serves pregnant women and families with children up to 18 months of age who reside in Dauphin County. The Case Manager works to improve access to medical care and community resources, promote healthy behaviors before, during, and after pregnancy, and support safe and healthy infant and toddler care practices through a patient-centered, community-based approach.

Benefits: OFFERED:

In addition to your base pay, you are also eligible to receive

• Paid time off
• Sick time
• Birthday holiday and 7 paid holidays
• Medical, Dental & Vision Coverage
• Company-paid life insurance
• Retirement Plan
• Employee Assistance Program

Essential duties and responsibilities

• Conduct home, community-based, or office visits with assigned participants every two weeks or monthly, in accordance with program guidelines.
• Perform case management activities including participant screenings and assessments using Healthy Start data collection tools.
• Develop, implement, and monitor individualized service care plans.
• Connect participants to appropriate community resources and facilitate and coordinate timely referrals.
• Track participant health information and outcomes.
• Conduct risk evaluations and advocate for clients as needed.
• Provide emotional support while maintaining professional boundaries and ethical conduct.
• Deliver evidence-based education related to pregnancy, postpartum care, child development, risk reduction, and healthy behaviors.
• Ensure compliance with all documentation, contact requirements, and reporting standards required by funding organizations and regulatory agencies.
• Enter all required documentation accurately and timely into the designated electronic database.
• Attend all required department and team meetings.
• Complete and maintain all continuing education and training required by program regulations.