Certified Doula

• Organizational
• Adheres to the organization’s mission, vision, and values.
• Adheres to the organization’s policies regarding time and attendance.
• Comply with accepted dress code and maintain a professional image.
• Demonstrates reliability and trustworthiness.
• Manages time and other resources to meet established goals within the agreed time frames.
• Demonstrates flexibility in the acceptance and completion of work assignments.
• Participate in the department’s performance improvement activities.
• Maintains patient/employee confidentiality in the management of information.
• Observes the Health Care System’s compliance policies.

Essential Skills & Experience

• Knowledge of child birthing and nursing techniques, non-medicinal pain management strategies, and childcare best practices
• Interpersonal skills to inspire trust and build strong relationships with clients.
• Active listening skills to fully understand clients’ preferences and needs.
• Verbal communication skills to facilitate conversations with clients, their families, and medical providers.
• Problem-solving skills to manage issues that arise during and after delivery.
• Organizational and time management skills to deliver care for multiple clients at one time.
• Computer skills for emailing, client relationship management, billing and using word processing software.
• A calming and nurturing presence.
• The ability to answer questions and provide guidance in a nonjudgemental way.
• The ability to remain calm, multitask and provide emotional support.
• Exceptional communication and interpersonal skills.

Physical demands & work environment

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Physical demands: While performing duties of job, employees are occasionally required to stand; walk; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk, and hear. Employees must occasionally lift and/; or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Mental
• Demands: Stressful due to time constraints and multiple tasks/procedures occurring at the same time.
• Work environment: The noise level in the work environment is usually moderate.
• Manual
• Dexterity
• Required: Must be able to manipulate small electronic parts and controls.

Compliance Provision

• This position requires compliance with Health Center’s written standards, including its Standards of Conduct and policies and procedures (“Written Standards”). Such compliance will be an element considered as part of the employee’s regular performance evaluation.
• Failure to comply with Health Center’s Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Health Center’s Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with
• Health
• Center’s
• Compliance
• Program
• Policy and
• Procedure: Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions.

Americans with Disabilities Act Statement

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

General sign-off

The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.

I have read and understand this explanation and job description.

_________________________________________ __________________

Signature Date