Case manager

Case manager | The Ranch at Dove Tree | Lubbock, Texas About the Job

• PURPOSE
• STATEMENT: The Case Manager supports the department by providing case management to the different units within the facility. As a member of the treatment team, is responsible for coordinating care across multiple providers to ensure clients receive support identified within the individualize treatment plan. Responsible for the overall discharge and aftercare planning needs and placement of the client. Maintains ongoing communication with the treatment team. Maintains routine contact with referral sources and providers while maintaining resource file. Participates in quality care monitoring for the department.
• Roles and
• Responsibilities:
• Essential
• FUNCTIONS: Develops and implements appropriate activities and/or programs within their scope of practice. Implements services to clients in accordance with their individualized service plan (ISP). Collaborates with the client and client’s family or significant others to implement an effective service plan, explaining the available options to the team, including the advantages and disadvantages of each option. Maintains the client’s comprehensive clinical record, including documentation of activities performed as part of the service delivery process (e.g., assessments, provision of services, coordination of care, discharge planning) and client’s progress toward their recovery. Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with client, their family, behavioral and general medical health care providers, community resources and others to ensure that all services prescribed in the individualized service plan (ISP) are implemented. Assures that discharge planning begins at admission. Obtains collateral input from providers and supports. Ensures all appropriate referrals for identified services on the service plan are made and coordinated with service providers via contracted network providers or community resources; Ensures all covered services identified on the service plan are evaluated and updated monthly. Coordinates referral or completes the screening and assessment on all clients on caseload for financial entitlements (AHCCCS, SSI/SSD etc.); completes AHCCCS applications on all clients on caseload meeting criteria. Ensures the development and implementation of transition, discharge, and aftercare plans prior to discontinuation of behavioral health services. Ensures all contact with referral source and/or other treatment providers is done within designated time frame and documented accordingly. Employs appropriate crisis intervention techniques as needed. Communicates appropriate client information to the treatment team; participates in team discussion and evaluation of client goals, objectives and motivations.