Case Manager - Muller Residence

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Are you ready to embark on a new career endeavor?

The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs.

We are seeking a Case Manager for The Doe Fund's newest permanent supportive housing for homeless individuals, including veterans living with a severe mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 90-unit residence will provide housing for 54 individuals referred by the NYC Human Resources Administration (HRA), and the rest 36 units will be apartments for affordable to low-income households.

The Case Manager is responsible for providing supportive case management services and counseling to the residents referred by HRA. The successful candidate will have strong clinical skills and experience working with individuals diagnosed with co-occurring disorders and/or trauma.

We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more.

Key responsibilities

• Maintain a caseload of individuals diagnosed with serious mental illness and/or substance use disorder and provide supportive case management services to them
• Develop and facilitate therapeutic groups for residents
• Maintain resident records in compliance with agency and funding standards
• Conduct and review assessments
• Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency
• Monitor and ensure residents are linked to appropriate treatment and services
• Provide counseling and crisis intervention as necessary
• Assist residents in securing and maintaining benefits
• Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs
• Monitor and assist residents with rent payments and budgeting
• Conduct regular unit inspections
• Educate residents about approaches to mental health and substance use
• Compile resources on mental health information and treatment strategies
• Attend ongoing training to enhance the services provided to the residents
• Assist with the completion of reports as needed
• Other duties as assigned

The ideal candidate

• You have a Bachelor's degree in Social Work or a relevant field.
• You have at least 3 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse disorder and/or in trauma settings
• You have expertise in Evidence-Based Practice, including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques
• You have excellent clinical and case management skill,s including knowledge of benefits in the NYC Metro area
• You are sensitive to community issues and needs
• You have outstanding interpersonal and communication skills, both oral and written
• You have strong ethical standards, confidentiality, and personal integrity
• You are computer proficient (i.e., email, Microsoft Word, Excel, and PowerPoint)
• Bilingual preferred.

Interested?

Submit your application for review.

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.