The role involves assessing clients for program eligibility and biopsychosocial needs while resolving barriers to medical and behavioral health services. The manager coordinates care across multiple systems to increase client self-management and stability.
Requirements summary
Candidates must be fluent in Spanish and hold a valid social work license or a degree in a human services field with experience serving HIV-target populations. A Bachelor's degree is required, while a Master's degree is preferred.
bachelor degreepostgraduate degreeCase ManagementPatient AdvocacyElectronic Health RecordsTreatment PlanningCrisis InterventionCare CoordinationSpanish FluencyInterdisciplinary CollaborationMental Health CounselingSubstance Abuse TreatmentBiopsychosocial AssessmentResource Linkage
Job description
Job DetailsLevel
ExperiencedJob
Location:
Saint
Roch -
New
Orleans,
LA 70117Position
Type:
Full
TimeEducation
Level:
Master'sJob
Shift:
DayJob
Category: Health Care The Spanish Speaking Social Worker/Social Services Case Manager assists in the full implementation of the program with a special focus on resolving barriers to engagement in services, ensuring linkage to medical and behavioral health care, with overall goal of increasing client’s ability to self-manage, while facilitating integration of care for those individuals and families working with a multiple services systems. CrescentCare serves approximately 14,000 clients a year. The Spanish Speaking Social Worker/Social Services Case Manager will assess all new and existing clients for program eligibility, biopsychosocial needs, answer and respond to inquiry calls, and provide program information and referrals for new and existing clients. CrescentCare is a fast-paced environment and requires a close attention to details. A Spanish Speaking Social Worker/Social Services Case Manager is expected to document all interactions with and on behalf of clients in the electronic health record. A fantastic dynamic of CrescentCare is that we collaborate with all members of treatment and recovery team to maximize integration of care across all systems and programs. This position will report to the Social Services Supervisor. We provide advocacy and linkage to care that will help clients increase personal and family stability and achieve recovery goals in the following areas: Mental health services, screening/assessment/diagnosis, including risk assessment Person-centered treatment planning Outpatient mental health and substance abuse treatment Primary care coordination/screening and monitoring of key health indicators and health risk services Psychiatric rehabilitation services Social, peer and community recovery support Counseling to address barriers to achievement of recovery and case management goals Promote client coping skills What Success Looks Like in this Opportunity Provide a minimum of 24 total documented units of service per day Enjoy working with Diverse Populations, and quickly transitioning between various types of clientele Completion of Progress Notes Ensure expedient client access to needed resources such as, food, housing, health insurance, medical and behavioral health care, substance use treatment, financial resources, etc. Attends a minimum of 20 hours of continuing education annually Knowledge of and the desire to work with a cross-disability population including, but not limited to, those living with HIV and/or mental health issues Impactful service to the community, being a part of a diverse team, with never a dull moment with every day bringing a new challenge. Requirements Fluent in Written and Spoken Spanish Currently Licensed social worker (RSW, CSW, LMSW, LCSW) from a program accredited by the Council on Social Work Education OR Currently licensed nurse (RN or LPN) in Louisiana OR Bachelor’s Degree (required) or Master’s
Benefits
Dental Insurance
Employee Assistance Program
Life Insurance
Paid Holidays
Vision Insurance
Medical Insurance
Short-term Disability
Long-term Disability
Employee Wellness Program
401(k) Plan
Vacation Days
Sick Days
Degree (preferred) in a human service related field which includes: psychology, education, counseling, social services, sociology, family and consumer sciences, criminal justice, rehab services, child development, substance abuse, gerontology and vocational rehabilitation; AND one (1) year of post-degree experience in direct service to HIV target population OR Bachelor’s Degree in liberal arts or general studies with a concentration of at least 16 hours in one of the fields of: psychology, education, counseling, social services, sociology, family and consumer sciences, criminal justice, rehab services, child development, substance abuse, gerontology and vocational rehabilitation; one (1) year of post degree experience in direct service to HIV target population Demonstrated Technical Competencies Excellent verbal and written communication skills Demonstrated ability to complete complex projects Federal Criminal Background Check 40 hours of work per week Education Requirements If hired, documented proof of highest level of education completed must be delivered on first day of employment
Preferred Qualifications
Federally Qualified Health Center (FQHC) experience HIV/AIDS Knowledge and Patient Experience Experience with the LGBTQ community Why CrescentCare? Our mission is to offer comprehensive health and wellness services to the community, to advocate empowerment, to safeguard the rights and dignity of individuals, and to provide for an enlightened public. We offer a broad range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeastern Louisiana. What We Do for Our Clients Primary Health Care
Pediatrics
Dentistry
Gender Clinic
Behavioral Health
Addiction Recovery Case Management
Nutrition Programs
Medicaid/Insurance Enrollment
Legal Services Food and Housing Assistance
Smoking Cessation
Syringe Access Program Advocacy, Outreach, Education
HIV/Hep. C/STI Testing and Prevention
COVID-19 Screening & Vaccinations Our Offer to You: An Extensive Benefits Package All Employees are W-2 Status Employer Paid Benefits: Dental Insurance for employee, Employee Wellness Program, Employee Assistance Program, $50,000 in Life Insurance 11 paid holidays, including Mardi Gras and day after Thanksgiving Vacation and sick days, accrued starting day one Medical Insurance (two plan options) Vision insurance Long-term disability Short-term disability 401(k) Plan – 1.5% employer contribution; additional employer match with employee contribution Discount programs *All new hires are required as a condition of employment to receive at a minimum of one dose of the COVID-19 vaccinations prior to their start date, and complete the second dose as instructed by their health care provider. *No Relocation Package Available *No Work Visa Sponsorship Available We are an Equal Opportunity Employer and do not discriminate against employees or applicants on the basis of race, color, national origin, ethnicity, citizenship status, religion, age, gender identification, pregnancy, marital or familial status, gender or sexual orientation, veteran or military status, physical or mental disability, genetic information, or on the basis of any other status protected by law, and in compliance with applicable federal, state and local laws.
