HUD Enrollment Specialist (49808)

Job DetailsJob Location

• BRONX,
• NY 10453Education
• Level:
• NoneSalary
• Range: $55,000.00 - $55,000.00
• SalaryJob
• Shift: 9:00
• AM- 5:00
• Pmessential
• DUTIES
• AND
• RESPONSIBILITIES: Outreach Outreach to uninsured patients at CFH by phone, mail, or in-person to promote health insurance enrollment. Document outreach encounters in eClinical Works using telephone encounters. Provide structured patient education on Medicaid and other insurance eligibility. Develop and distribute appropriate outreach materials to patients and partner organizations to increase insurance coverage option awareness and applicable Affordable Care Act (ACA) provisions. Travel within CFH health centers to provide insurance enrollment, as required. Health Insurance & Housing Enrollment Provide insurance enrollment assistance for uninsured and underinsured patients, including but not limited to completing applications, gathering required documentation, and troubleshooting the enrollment process. Utilize health insurance verification systems such as ePaces, Claim Remedi and EBO reports to verify health insurance information. Work with NY State of health Marketplace to submit applications, client’s documents, and file complaints, as necessary. Document insurance application encounters in eClinical Works. Collaborate with partner organizations to increase enrollment in Medicaid, Medicare, and other health insurance. Attend and successfully complete all required training programs and participate in on-going training and webinars, as necessary. Assist in the development and implementation of organizational outreach and enrollment initiatives. Perform additional duties, as required. Mental Health Services Educate patients in mental health services available within CFH, and beyond. Refer patients in need of mental health services to a mental health provider at CFH and in the community. Search for organizations and programs based on client’s need. Administrative Responsibilities Conduct training for new and current staff on health insurance verification and documentation. Training will take place in person and/or virtually, as needed. Collaborate in development of training materials for new and current staff on insurance documentation such as ePaces and Claim Remedi user guide and examples. Assist in the creation of promotional materials to distribute and post at CFH health centers to promote insurance enrollment among CFH clients. Assist with the onboarding and training of new Eligibility and Enrollment Specialists which include but are not limited to reviewing applications process, eCW documentation and ePaces/Claim Remedi platforms. Assists in the ordering and distribution of incentives for the EE team. Carry out other duties as assigned by Senior Care Coordinator and/or Program Manager.