Medical Assistant

• 👋 Meet knownwell, weight-inclusive healthcare for all.
• Join a dynamic company that is changing the way obesity care is delivered.
• We offer weight management, primary care, nutrition counseling, and health coaching.
• Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.
• Backed by $50M in funding—including a $25M round led by CVS Health Ventures with support from a16z Bio + Health, Flare Capital, MassMutual, and Intermountain Ventures—we’re scaling fast and expanding access to evidence-based obesity care nationwide.
• As a Medical Assistant at knownwell, you will play a key role in delivering patient-centered care by managing clinical tasks and supporting the broader healthcare team.
• You’ll be responsible for assisting with procedures, managing patient flow, and ensuring patient records are up to date, all while providing compassionate, high-quality care.
• This is an exciting opportunity to be part of a collaborative environment and contribute to improving the health and well-being of patients in both primary care and obesity management settings.

Schedule

• Monday -
• Friday
• Locations:
• Primarily
• Schaumburg, with travel to other locations as needed
• EMR: Athena

Responsibilities

Manage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care. Assist with clinical tasks: Take vitals, perform phlebotomy, gather patient history, triage, and assist with clinical procedures. Support patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed. Coordinate care: Manage patient medication prior authorizations, and assist with outgoing referrals and scheduling. Perform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed. Collaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations. Maintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care. Provide compassionate care: Adhere to knownwell’s mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status. Virtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.