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Coordinate and navigate medical and social services for high-risk and vulnerable populations to ensure healthcare access and adherence. Provide direct support through care planning, linkage to services, and health education.
Requirements summary
Requires a high school diploma or GED and two years of experience in social services. Must possess a valid Florida driver's license, reliable transportation, and the ability to pass a Level 2 background check.
Broward House, Inc. is a not-for-profit community-based organization serving Broward County with a focus on HIV care and Prevention, housing, and behavioral health. Broward believes in the dignity and value of every person who walks through the door. Our team lifts each other and those we serve with consistency, authenticity, adaptability, and a resolute commitment to equity in health care.
This position is responsible for coordinating and navigating medical and social services to support community individuals in care access and adherence based on an individual’s resources.
Essential duties and responsibilities
Engages, counsels, manages, motivates and effectively works with high-risk, vulnerable patient population, including chemically dependent persons.
Engages, counsels, manages, and effectively works with persons in crisis.
Engages the community to locate individuals requiring health care that are not currently accessing or adhering to services
Completes assessment an assessment of client’s strengths, needs, abilities and preferences.
Develops an individual plan of care and/or transition plan based on identified client’s needs.
Provides direct support to clients in implementing activities to meet case plan goals and objectives
Arranges for services through linkage, referral and navigation services
Provide supports to initiate and follow through with appointment and requirement for health care and ancillary support services, including attending appointments
Provides HIV, STD, Medical Adherence and Risk Reduction Education to individuals
Guides clients in apply and accessing eligible benefits
Prepare and facilitate groups including life skills, social rehab and psycho-educational
Supports clients in communication with external and internal providers
Meets with internal and external interdisciplinary treatment team members to coordinate client services and documents outcomes of meetings, including hospitals, health department and medical providers
Submits all documentation in an accurate and timely manner. Achieves and maintains program established productivity levels.
Promotes program refinement, understands client/public need and effectively participates in all assigned meetings.
Other duties as assigned.
Knowledge,
SKILLS,
Benefits
Dental Insurance
Life Insurance
Health Insurance
Vision Insurance
Flexible Spending Account
401k
Short Term Disability
Long Term Disability
AND
Abilities:
Effective verbal and written communication skills
Solution focused approach to conflict and challenges
Ability to effectively engage and work in a stressful environment with high-risk, vulnerable client population and persons in crisis.
Ability to establish and maintain effective working relationships with employees, collaborating agencies and the public
Ability to demonstrate and model culturally competent behavior
Ability to effectively communicate with people at all levels and from various backgrounds.
Ability to maintain a strong sense of respect for confidentiality involving both clients and fellow employees.
Moderate Computer Skills
Ability to work independently with minimal direction
Basic office equipment operation skills
Knowledge of Substance Abuse and Mental Health Symptoms and basic interventions
Ability to legally operate a motor vehicle.
English/Creole speaking preferred
Education and work experience
Two years’ experience in Social Services, or equivalent experience, High school diploma or GED equivalent
Experience personally navigating system of care
Knowledge of HIV/AIDS and conducting Intervention / Prevention services with minority and at-risk populations preferred
Certificates and licenses
Jail Clearance for outreach purposes
Valid Florida Driver’s License and proof of insurance required. On-going proof of insurance is required.
Must have on-going reliable transportation for work-related activities
Important Notes
Applicants must submit to a Level 2 Background and Pre-employment Drug Screening.
Broward House offers a comprehensive benefits program which includes the following: Health, dental, and vision coverage, Flexible Spending Account, short term and long term disability, 401k, and life insurance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
