Professional Management Enterprises
Location
Indianapolis, Indiana
Salary
$75,000 - $80,000 / YEAR
Provide guidance to members and staff regarding psychosocial barriers to health management through outbound coaching and consultation. Assist participants in improving self-efficacy and accessing community resources to better manage their health conditions.
Requires a Master's degree in Social Work or a related behavioral health field and a current Indiana LCSW or LMHC license. Candidates should have 3 years of clinical experience and proficiency in Microsoft Office.
Requires an MS in Social Work or related behavioral health field 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. Current INDIANA license as a Clinical Social Worker (LCSW) or LMHC required. Relevant call center and/or health care specific professional experience preferred. Required Competencies / Knowledge / Skills: Proficient with Microsoft Office, including Outlook, Word, and Excel Sensitivity to and experience working within different cultures Good interpersonal skills Ability to work independently and within a team environment Ability to identify problems and opportunities and communicate to management Developing knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices Demonstrate compassion, support and collaboration with members and families Comfort with asking pertinent questions Ability to work in a fast-paced environment Ability to demonstrate and promote ethical conduct Ability to develop positive relationships with all stakeholders Awareness of community & state support resources Organized, detail-oriented and conflict resolution skills Ability to keep composure and professionalism during times of high emotional stress Ability to maintain confidentiality and act in the company’s best interest
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