Medical Assistant - Primary Care

• The Medical Assistant (MA) is a skilled medical professional responsible for supporting TAN Healthcare’s mission by providing direct clinical care and administrative support across Primary Care, Pediatrics, and Behavioral Health services.
• As part of the integrated care team, the MA collaborates with providers, nurses, and support staff to ensure high-quality, patient-centered care in a community health center setting.
• Essential Job Responsibilities Perform patient triage and rooming, recording vitals and patient histories (including medication, surgical, social, and family history).
• Conduct basic laboratory tests and blood draws (as needed); perform point-of-care testing (flu, COVID, strep, EKGs, urine dip, pregnancy, drug screening, etc.).
• Assist providers during exams and procedures, including setup and post-care.
• Support behavioral health integration by administering screening tools (PHQ-9, GAD-7, MMSE, Mood Disorder Questionnaire) and documenting results.
• Provide patient education regarding chronic disease management, medications, and preventive care.
• Administer immunizations and injections per standing orders and protocols.
• Maintain exam rooms, equipment, and supplies to ensure readiness for patient care.
• Process medication refills, diagnostic imaging requests, and patient follow-up communications.
• Document all encounters in the EMR (in-person and telephone), ensuring accuracy and timeliness.
• Support care coordination across service lines (primary care, pediatrics, behavioral health, and specialty referrals).
• Participate in quality improvement initiatives and contribute to the culture of safety, confidentiality, and compliance with OSHA, HIPAA, and TAN Healthcare policies.
• Perform other duties as assigned to support patient care and organizational needs.
• Core Competencies Patient-Centered Care: Demonstrates empathy, compassion, and respect in all patient interactions.
• Teamwork & Collaboration: Works effectively with providers, nurses, behavioral health staff, and administrative teams.

Adaptability

• Responds flexibly to changing patient needs, cross-training requirements, and organizational priorities.