Job detail

Human Services Specialist

Lutheran Social Services of WI & Upper MI

#Case Management #Electronic Health Records #Human Services #Direct Care #Trauma-Informed Care #Criminal Justice #Breathalyzer #Urinalysis #Medication Monitoring

Quick overview

The specialist supports the Community Transition Team by administering drug tests and providing services aligned with client service plans. They are responsible for maintaining accurate documentation and collaborating with recovery teams to monitor client progress.

Requirements summary

Candidates must have a high school diploma or GED, a valid driver's license, and basic computer proficiency. One year of related work experience is preferred.

high schoolDocumentationInterpersonal CommunicationCollaborationElectronic Health RecordsProfessionalismTrauma-Informed CareCrisis ManagementMedication MonitoringPerson-Centered PracticeUrinalysis Administration

Job description

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Human service specialist (Part-Time) – community transition team

Location

Eau
Claire,
WI
Hours: 12.75-17 hours per week
Schedule:
Mon,
Wed,
Fri 3:45pm-8:00pm and every other
Sat 7:15 AM–11:30 AM

Employer: Lutheran Social Services of WI & Upper MI

Currently offering a $500 sign on bonus!

About the Role

Lutheran Social Services is seeking a Part-Time Human Service Specialist to support our Community Transition Team in the Eau Claire area.

This role is ideal for students or early‑career professionals interested in criminal justice, human services, or community-based support work.

Primary responsibilities
Administer and observe urinalysis, breathalyzer tests, oral fluid swabs, and sweat patch testing
Provide services aligned with each client’s service plan
Participate in recovery teams and provide feedback on client progress
Assist with medication monitoring (non-prescriber tasks such as delivery, education, and compliance support)
Maintain accurate and timely documentation in accordance with LSS, regulatory, and payer standards
Collaborate with clients, service teams, and supervisors to determine effective interventions
Maintain client records and make recommendations within scope of practice
Attend client meetings, staff development sessions, and clinical supervision
Testify in legal proceedings when required
Work a flexible schedule based on client needs, including occasional evenings or weekends
Perform additional duties as assigned

Agency expectations

All LSS employees are expected to

Follow all agency policies, procedures, and service regulations
Treat all individuals with dignity and respect across diverse backgrounds
Support the mission, vision, and values of LSS
Represent LSS as a servant leader in conduct and communication
Promote client independence using trauma‑informed, person‑centered, evidence‑based practices

Qualifications

Required

High school diploma or GED
Valid driver’s license, reliable transportation, and ability to meet LSS driving/insurance requirements
Ability to complete required background, caregiver, medical, and program-specific checks
Ability to read, write, and document services clearly and accurately
Basic computer proficiency, including electronic health records and email

Preferred

• One (1) year of related work experience

Skills & competencies
Strong interpersonal communication
Ability to maintain professionalism in crisis situations, including verbal aggression
Ability to work independently and collaboratively
Comfort working in community settings, including homes, offices, and outdoor environments
Ability to navigate changing software and technology systems

Physical requirements
Frequent bending, stooping, kneeling, and stair climbing
Ability to travel daily within the community; occasional overnight travel may be required
Moderate noise environment; exposure to outdoor conditions during travel

Perks & benefits
Mileage reimbursement
403(b) retirement contribution option
Employee Assistance Program
Service awards and recognition opportunities

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer.