Center for Human Development (CHD)·West Springfield, Massachusetts
Maintain a safe, structured, and therapeutic environment for youth with complex behavioral health profiles. Implement individual treatment plans and collaborate with families and agencies to build self-regulation skills.
Residential Direct Care Staff - Services for Children and Youth
Location: Springfield, MA & Surrounding Communities
$20.00 / hour
Job Types: Full-Time & Part-Time
Shifts include 7-3pm, 3-11pm, and 11pm-7am. Weekend availability is required.
Our Culture & Mission: Care Finds a Way:
At the Center for Human Development (CHD), our guiding philosophy is Care Finds a Way.
This is the heartbeat of our organization.
For over 50 years, we have been dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need.
Our culture is built on inclusivity, collaboration, and deep empathy.
We actively work together to break down barriers to care, ensuring every youth has the opportunity to thrive.
About the Role: & Environment:
The youth referred to our congregate care settings have complex behavioral health profiles and histories that require 24/7 supervision. As a Full-Time or Part-Time Direct Care Staff member, you are a key professional who maintains a structured, safe, and therapeutic environment.
While you are hired under a specific residential program, you have the collaborative flexibility to work within other CHD Congregate Care Programs as required by your direct supervisor. You will report to the Program Manager (or designee) and work alongside the youth, their family, DCF, and other supporting agencies to help children build crucial self-regulation skills.
Strong interpersonal skills, deep empathy, and a clear dedication to working with high-needs youth populations.
Proven ability to work effectively within a team model as well as independently.
Necessary computer literacy for electronic logging and documentation.
Must successfully complete and pass the background record screening process.
Connect with our team today and apply now to build a rewarding career!
Candidates must possess strong interpersonal skills, empathy, and the ability to work independently or within a team. Successful completion of a background record screening and basic computer literacy are required.
Market context
In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.
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