Nurse Navigator (Hematology Oncology)

Nemours is seeking a Nurse Navigator (HemOnc), Full-Time, to join our Nemours Children's Hospital team in Orlando, Florida.

Located in Orlando, Fla., Nemours Children’s Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area’s only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children’s Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region.

Serves as a pediatric oncology and/or hematology nurse navigator. This position is responsible for a high level of service and quality of care and coordination to individuals requesting or receiving service for the HemOnc (Nemours Children’s Center for Cancer and Blood Disorders, NCCBD) and sub-specialties where patients of HemOnc/NCCBD are treated. The position provides advocacy and education for complex patients, their families, and caregivers to overcome health care system barriers.

Assist with all aspects of navigating and provide education to assist the patient through the health care process assuring that continuity of care is promoted in all patient care settings. Collaborate with the physicians, other healthcare team members, and the patient/family to maintain a plan to deliver high quality healthcare in the outpatient setting and in the home environment, focusing on educational and resource needs.

This position is responsible for the following

• Proactively develops and enhances processes to improve clinical experience for referred patients and the referring physician. Provides clinical assessment expertise to scheduling parameters – timing of visit, appropriate provider, etc. Improves access to care by assuring efficient and effective coordination between visits including scans, complex scheduling, sub-specialty interface, home care, and inpatient admissions.
• Coordinates multidisciplinary/comprehensive clinics, assisting with clinic flow and alerting providers to patient needs. Supports the work of research and serves as a critical interface.
• Coordinates and delegates prior authorizations and peer-to-peer.
• Participates in multi-disciplinary team discussions in relation to the individualized patient care plan. Bridging gaps in care and supporting care coordination for patients with highly complex care needs and serves as a liaison between the patient/caregiver and provider when necessary.