COMMUNITY HOUSING INNOVATIONS INC·New York
Develop and execute customized service and care plans to foster independence and stabilization for residents. Coordinate direct services, external referrals, and ensure residents are enrolled in eligible public benefits.
Tuesday ,Thursday- Saturday 9am-5pm Wednesday 11am-7pm (Sunday and Monday off.).
Midtown Manhattan, NY JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS These duties are essential and specific to the successful implementation of this position. SERVICE AND CARE COORDINATION Ensure residents receive appropriate quality services per organizational principles and program requirements. In coordination with Social Worker (if available), design service and care plans that provide customized information, counseling, crisis intervention, direct service, and advocacy services to residents; and coordinate linkages to external and community-based services. Collaborate with other service providers and external organization to help residents resolve immigration and citizenship issues, secure public benefits and charitable gifts and donations, pursue employment and entrepreneurial opportunities, independence, and long-term stability.
For family sites: coordinate with Recreation Team (if available on site) to ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed. Develop and maintain a resource network for referrals as related to service needs of residents. Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed. Conduct weekly room inspections to ensure healthy hygiene and housekeeping. Coordinate with Social Workers and/or Treatment Team to mitigate behaviors that compromise the health and safety of residents. Design discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place. BENEFITS / ENTITLEMENT COORDINATION Ensure residents in assigned caseload are enrolled in and receiving eligible public benefits and city programs in accordance with DHS requirements. Ensure residents follow through with appointments, documentation submissions, and other required activities to maintain enrollment and participation in benefits and DHS programs. Coordinate with Mayor’s Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs if applicable. GENERAL DUTIES Document interactions and communications with and on behalf of residents in CARES and AWARDS. Perform other duties as assigned by supervisor and Program Director. QualificationsWhat do I need to apply?
Education and
Experience: High School Diploma or GED required. Bachelor’s degree in social work or psychology preferred. Three years of experience working in a shelter or similar field can be substituted for the education requirement.
All job candidates must have two years’ experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues is a plus.
Requires a High School Diploma or GED, with a Bachelor's degree in social work or psychology preferred. Candidates must have at least two years of experience in case management, counseling, or direct advocacy within social service settings.
Market context
Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.
Case Manager
CASAC
Case Manager Part TIme