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COMMUNITY HOUSING INNOVATIONS INC logo

Case Manager

COMMUNITY HOUSING INNOVATIONS INC·New York

$50,004 - $50,004/yr·Full Time·On Site·2-5 yrs·Posted 11 days ago
Practice for this role

About the role

Develop and execute service and care plans to foster resident stabilization, independence, and self-reliance. Coordinate direct services, external referrals, and ensure residents are enrolled in eligible public benefits.

Job DetailsJob Location

  • NYC-
  • Brooklyn- 18 -
  • Brooklyn,
  • NY 11235Position
  • Type:
  • Full
  • TimeSalary
  • Range: $24.04 - $50,004.00 HourlyWHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. WHAT DOES CHI OFFER? CHI employs a team of hard-working, compassionate people who want to give back to others in their community.
  • We are proud to offer: Generous Paid time off Personal and Sick Days Health insurance and health reimbursement account Dental and vision plans Flexible spending account AFLAC supplemental insurance Dependent Care Spending Account Commuter Transit and Parking Account Working Advantage- Employee Perks 401(k) retirement plan Life insurance Employee Assistance Program Monthly trainings and career development plans JOB SUMMARY The Case Manager is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Manager plays a key role in executing and updating service and care plans, coordinating direct services and service referrals to external providers, and monitoring resident behaviors and practices.

Pay

  • $24.04 an hour- approx. $50,004 annual.
  • FSLA: Non-exempt. Eligible for overtime.

Schedule

Tuesday 11am-7pm Wednesday-Saturday 8am-4pm (Sunday and Monday off).

Location

Sheepshead Bay, Brooklyn NY JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS These duties are essential and specific to the successful implementation of this position. SERVICE AND CARE COORDINATION Ensure residents receive appropriate quality services per organizational principles and program requirements. In coordination with Social Worker (if available), design service and care plans that provide customized information, counseling, crisis intervention, direct service, and advocacy services to residents; and coordinate linkages to external and community-based services. Collaborate with other service providers and external organization to help residents resolve immigration and citizenship issues, secure public benefits and charitable gifts and donations, pursue employment and entrepreneurial opportunities, independence, and long-term stability.

For family sites: coordinate with Recreation Team (if available on site) to ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed. Develop and maintain a resource network for referrals as related to service needs of residents. Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed. Conduct weekly room inspections to ensure healthy hygiene and housekeeping. Coordinate with Social Workers and/or Treatment Team to mitigate behaviors that compromise the health and safety of residents. Design discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place. BENEFITS / ENTITLEMENT COORDINATION Ensure residents in assigned caseload are enrolled in and receiving eligible public benefits and city programs in accordance with DHS requirements. Ensure residents follow through with appointments, documentation submissions, and other required activities to maintain enrollment and participation in benefits and DHS programs. Coordinate with Mayor’s Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs if applicable. GENERAL DUTIES Document interactions and communications with and on behalf of residents in CARES and AWARDS. Perform other duties as assigned by supervisor and Program Director. QualificationsWhat do I need to apply?

Education and

Experience: High School Diploma or GED required. Bachelor’s degree in social work or psychology preferred. Three years of experience working in a shelter or similar field can be substituted for the education requirement.

Experience

Two years’ experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues is a plus.

Communication

  • Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency a plus.
  • Computer skills: Basic competency in
  • MS
  • Word,
  • Excel,
  • Outlook and the internet
  • Math
  • Skills: Ability to formulate simple financial budgets.
  • Physical
  • Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
  • Reasoning
  • Ability: Ability to prioritize, make appropriate decisions and judgment calls. Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents. Equal Employment Opportunity Employer (EEOE) Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

Requirements

Requires a High School Diploma or GED, with a Bachelor's degree in social work or psychology preferred. Candidates need two years of experience in case management or advocacy within social service settings.

  • high school
  • bachelor degree
  • Case Management
  • Advocacy
  • Care Planning
  • Documentation
  • Counseling
  • Budgeting
  • Client Engagement
  • Crisis Intervention
  • English Proficiency
  • Service Coordination
  • Spanish Proficiency
  • Ms Excel
  • Ms Word
  • Resource Networking
  • Ms Outlook

Benefits

  • Health insurance
  • Paid time off
  • Life insurance
  • 401(k) retirement plan
  • Employee assistance program
  • Flexible spending account
  • Health reimbursement account
  • Dental and vision plans
  • Employee perks
  • Dependent care spending account
  • Personal and sick days
  • Aflac supplemental insurance
  • Monthly trainings and career development plans
  • Commuter transit and parking account

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$50,004 - $50,004/yr
Location
New York
Posted
Jul 17, 2026
Application
Employer website
COMMUNITY HOUSING INNOVATIONS INC logo

Hiring organization

COMMUNITY HOUSING INNOVATIONS INC

Community Housing Innovations, Inc. provides housing and human services that support social and economic independence to families and individuals on Long Island and in the Hudson Valley. Since its founding in 1991, Community Housing Innovations, Inc. (CHI), a 501(c)(3) nonprofit...

Salary listed on 9 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size501-1,000 employees
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Market context

Case management demand in New York

Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.

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