Cape Cod Healthcare·Hyannis, Massachusetts
Coordinates patient flow and provides clinical support for the Oncology team, including preparing records and assisting with procedures. Responsible for phlebotomy, maintaining sanitary treatment areas, and managing clinic supplies.
Navigates the patient flow for providers.
Under the direction of clinician, prepares the patient record with relevant data prior to the clinic visit.
Assists members of the Medical/Radiation Oncology Team in maintaining the departmental throughput by placing patients in exam rooms, assisting patients in preparing for exams and procedures, transporting patients, and maintain supplies and equipment.
Advocates for patients as appropriate and assists in resolving patients concerns.
Assists in the turnover of rooms as directed.
Assists in starting procedures (obtaining vital signs, height and weight and entering patient data into the computer; obtaining and transferring of blood to the oncology unit), transferring patients and supporting patients with activities of daily living.
Assists physician and nurses with procedures as requested.
Communicates with nurses, Radiation Therapists, and Providers to effectively facilitate patient flow.
Advise patient of preparation required for exam or additional testing specific to the department and keeps patient informed of visit status, unforeseen delays and other relevant information.
Draws blood and transports specimens to the Laboratory.
Introduces self and positively identifies the patient prior to blood collection.
Instructs patients on proper blood collection procedures.
Ensures that all applicable required lab forms are obtained at the time of service.
Research unusual test requests using available resources, including but not limited to the blood collection manual.
Maintain accurate/timely documentation in hospital information systems.
Ensures the exam rooms and treatment areas are prepared and/or maintained.
Cleans and/or maintains supplies and equipment.
Orders, restocks and maintains clinic supplies and equipment as assigned or directed, checks expiration dates.
Maintains refrigerator temperature logs, needle boxes, etc.
Assists in maintaining adequate inventories of supplies through accurate reporting of shortages, damaged or defective equipment to department Supervisor.
Provides clerical/office support as needed.
Assists in orientation of other personnel to the unit under the direction of management.
Responsible for maintaining testing areas and other work areas in a clean, sanitary condition for the safety of patients, visitors, and staff.
Maintains professional growth and development through seminars, workshops, in-services, trade journals, and professional affiliations to keep abreast of the latest trends in the field of expertise.
Maintains patient privacy and confidentiality.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
Performs other work-related duties as assigned or requested.
After obtaining the National Medical Assistant certification, the Certified Medical Assistant will perform medication reconciliation.
Certified Medical Assistant, Oncology – Grade S8, Job Code 8223 High School Diploma, GED or degree Ability to read, write and communicate in English (BLS) - Current Basic Life Support certification and must maintain certification Must meet at least one of the following qualifications: Nationally Certified Medical Assistant (CMA) Licensed Practical Nurse (LPN) in the Commonwealth of Massachusetts Successful completion of basic Phlebotomy training program Experience with current office technology and computer office application Certified Medical Assistant II, Oncology – Grade S8A, Job Code 8293 High School Diploma, GED or degree Ability to read, write and communicate in English (BLS) - Current Basic Life Support certification and must maintain certification Must meet at least one of the following qualifications: Nationally Certified Medical Assistant (CMA) Licensed Practical Nurse (LPN) in the Commonwealth of Massachusetts Successful passage of CCHC Nursing Assistant Competency Exam (PBT) – Nationally Certified Phlebotomy Technician with NHA or ASCP National certification in Phlebotomy required and must maintain certification
Requires a High School Diploma or GED and current BLS certification. Candidates must be a Nationally Certified Medical Assistant, a Licensed Practical Nurse in Massachusetts, or have completed a basic phlebotomy training program.
Market context
Support-services roles in Massachusetts often draw steady interest because schools and healthcare settings need reliable staff who can keep daily operations running. These positions can be competitive when employers look for detail-oriented candidates who can stand and move for long periods, and prior animal experience may help in some settings. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show dependable work habits and readiness for active duties.
