Care Team RN

Encourages and instructs patients to take the appropriate initiative in their own health, specifically encouraging them to understand and ask questions about their care, make their own appointments, follow-up with consultants and make initial contacts with insurances and vendors

Provides patient education to sick patients regarding when to contact clinician or seek emergency care

• Coordinates follow-Up care
• Contacts patients about critical lab results as requested by Clinicians; explains results and any needed follow-up
• Calls patients as requested by Clinicians to evaluate response to treatment and encourage compliance with treatment plan
• Communicates with other EHC teams such as Care Management, Social Services, BHC, etc regarding care of complex patients
• Communicates with outside agencies including consultants, mental health services, social service agencies, insurance companies, etc., to coordinate care of patients with multiple needs

• Performs direct patient care in rn-Led visits and other care team visits
• Obtains thorough and accurate patient history
• Inserts and updates allergy, medication, and problem lists
• Performs physical assessment and initiates in house specimen collection/testing as appropriate; orders appropriate testing in the EHR
• Efficiently relays gathered history to the clinician in the patient room, in the patient's preferred language; scribes clinician’s assessment in the EHR; documents patient instructions and reviews instructions with patient
• Identifies areas of concern and relays these to the clinician
• Performs suture and staple removal and basic wound care as needed
• Performs urinary straight catheterization as needed
• Performs and documents in-house lab procedures such as urine dip, urine HCG, finger stick Hgb, finger stick glucose, hemoccult test, etc., according to protocol and in compliance with OSHA standards
• Performs EKG and administer bronchodilators via nebulizer and as ordered by provider
• Administers oxygen as ordered by provider

• Administers injectable medications and vaccines
• Administers intravenous fluids, intramuscular and subcutaneous injectable medications, oral medications, and vaccines as ordered
• Receives deliveries of controlled medications; stores, records, and handles controlled medications appropriately

• Maintains emergency clinical supplies
• Responds to code blue and rapid response emergencies
• Assumes an RN-level role during a code blue and delegates other roles to staff as appropriate
• Able to correctly use all emergency clinical supplies
• Safely administers all emergency medications
• Performs monthly emergency equipment checks and inventory at home clinic site
• Promptly notifies supervisor and Director of Clinical Support Services of medications and equipment that are missing, expired, or need to be ordered

• General expectations
• Self-directed and motivated
• Exceptional organizational and interpersonal skills, with attention to detail required
• Exhibits self-motivation in undertaking new projects and assignments
• Independently identifies and resolves problems
• Pursues personal and professional development
• Able to effectively provide clinical care to socially and medically complex patients in a variety of non-traditional settings
• Able to work collaboratively in a team and manage multiple priorities, utilize effective time management skills, and exercise sound administrative and clinical judgment
• Able to analyze systems and to develop creative solutions to problems
• Able to work well with people of various ages, backgrounds, ethnicities, and life experience
• Adheres to policies and procedures of the health center and the regulations of governing agencies as they affect the department, recommending changes where appropriate
• Demonstrates habit of good attendance and punctuality by reporting for work whenever scheduled
• Participates in departmental meetings and general staff meetings
• Serves all patients in a Christ-like manner, with respect, humility, love, and self-control

• Education, knowledge, skills, and qualifications
• Registered Nurse license required; BSN preferred
• Good oral and written communication skills - Bilingual English/Spanish or willingness to learn required
• At least 1-2 years of experience providing clinical services preferred
• Maintains CPR certification
• Solid interpersonal skills, including the ability to deal with people politely, even when they are impolite; must communicate warmth and be able to put people at ease
• Remains calm under pressure
• Takes initiative in communication, being clear and direct, in order to effectively communicate with other staff
• Some computer experience - word processing and/or other
• Demonstrated ability to handle many details and multiple priorities; must show ability to organize, process, and verify details
• Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions
• Solid character references, as well as no criminal record
• Solid record of timeliness and reliability in a work setting
• Experience in community/outpatient setting and case management preferred
• Experience in serving the poor, urban environments, familiarity with North Philadelphia is preferred.