Housing Case Manager (Montgomery County, PA)

Other

Maintain regular and predictable attendance, and work scheduled overtime, or be available for unplanned overtime as necessary, to meet program needs. This job requires full-time, on-site presence due to the nature of the role and responsibilities, with no remote or hybrid work schedule options. This position requires the ability to travel during a normal workday to successfully carry out responsibilities. Therefore, employees will need to drive their personal vehicle and/or an agency owned vehicle to meet these expectations. Employees are expected to always drive safely, to meet eligibility criteria in Motor Vehicle Policy, and to successfully pass the agency’s substance abuse screening at any time during employment. The selected candidate must meet all qualifying and ongoing job criteria including background checks and a driving history record.

Education

Bachelor’s degree in a related field including human services, social work, psychology or special education required. OR Certified Peer Specialist certification required.

Certification

Successful completion of Certified Psychiatric Rehabilitation Practitioner certification and department approved twelve-hour psychiatric rehabilitation orientation course required within 12 months of hire is required.

Experience

• One year of relevant experience in housing support or direct supportive services required. Experience working in the housing system in Montgomery County strongly preferred. Experience working with adults with mental illness preferred.
• Knowledge,
• Skills, and
• Abilities: Ability to communicate well, with strong interpersonal skills required. Ability to direct and prioritize own work, work as part of a team, and be flexible. Knowledge of the mental health system, homelessness and the housing system. Ability to increase and deepen understanding of mental health, homelessness, and the housing system in order to maximize the level of excellent service provided. Skills in person centered screening and assessment. Skills in conflict and crisis resolution. Proficiency in, or ability to learn and use, workplace applications, platforms and technologies. Driving Requirements A valid US driver’s license for at least two years, not including time with permit. No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period.) Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers. Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.
• Essential
• Working
• Conditions/Physical
• Demands: Work in program sites and the community routinely providing direct care and/or support with individuals. Stand, sit or run by self, or provide proper care and supervision with an individual. Able to move and stay with an individual to keep them safe, both in home environment and community, both at near and far distances, even when an individual may struggle to meet identified expectations. Able to assist an individual who has fallen, regardless of weight or size. Walk, climb stairs by self, or provide direct care and/or support. Work in a standard office environment and utilize desktop computer equipment daily. Able to lift or move items associated with sedentary and light work (exert up to 20 lbs.) Travel to offsite locations and regional office locations if necessary.

Pay

• $20/hourly What You’ll Gain at Access Services When you join our team, you’re not just getting a job, you’re stepping into a career with real support, growth, and impact. We offer a benefits package designed to meet you where you are in life.
• Health &
• Security: Comprehensive medical, dental, vision, and prescription coverage, plus company-paid life insurance, disability protection and catastrophic sick leave. Access Services covers up to 88% of health premium with many employees paying less than $150/month.
• Time to
• Recharge: Full-time employees start their first year earning up to nearly 6 weeks of paid time off (20+ PTO days plus 9 paid holidays), with even more time added as you grow your career with us.
• Invest in
• Your
• Future: 401(k) with company match, tuition reimbursement program, and access to college tuition discounts.
• Built into the
• Job: Mileage & Toll Reimbursement.
• Support
• Beyond
• Work: Employee Assistance Program (EAP) with free, confidential resources for you and your family, including: Counseling and emotional support through in-person, telehealth and text therapy.
• Financial and legal guidance
• Grow
• With Us: Paid training, ongoing professional development, and opportunities to learn and advance across diverse roles and programs. Access Services is an Equal Opportunity Employer