Access Services·Quakertown, Pennsylvania
Deliver community-based mental health support to young adults using the Transition to Independence Process (TIP) model to build independence across key life domains. Facilitate goal setting, provide in-the-moment coaching, and advocate for clients in multi-system meetings with families and community partners.
At Access Services, we know great work starts with real support.
From nearly 6 weeks off in your first year to high quality, affordable health coverage and opportunities to grow, we’ve built a benefits package that shows we care for our people.
Access Services is hiring a Young Adult Mental Health Case Manager who will join our Transition to Independence Process (TIP) program serving across Lehigh Valley, with an office based in Bethlehem, PA.
Explore our TIP program: www.accessservices.org/TIP .
The Transition to Independence Process (TIP) Program uses an evidence-based model to support transition-age young adults ages 16-26 years old to achieve their vision of a successful future.
A Young Adult Mental Health Case Manager is also known at Access by the name, "TIP Facilitator".
TIP Facilitators support young adults as they develop life skills, connect to resources, and build overall independence in reaching their chosen goals.
TIP isn’t traditional case management – it’s a strength-based, person-centered, and youth-driven approach to mental health support.
Your role is to empower young adult in setting and achieving goals, provide in the moment coaching, and facilitate problem-solving processes.
As a Young Adult Mental Health Case Manager, you will: Deliver community-based services daily by driving to and meeting with young adults in their homes and community locations across Lehigh Valley Engage youth using the TIP Model to build overall independence across five key domains: (Education; Employment & Career; Living Situation; Community Life Functioning; Personal Effectiveness & Wellbeing).
Build authentic, trusting relationships with Support young people in creating and following their Futures Plan – which is a personalized roadmap of goals.
Attend and advocate alongside of young adults in multi-system meetings and collaborate with other key players including families, schools, employers, and community partners.
Plan and participate in group events that promote connection, life skills, and fun!
Complete documentation and meet billable hour requirements in alignment with program and regulatory standards.
Participate in case management reviews, on-call rotation, and weekly team meetings.
Represent the TIP Program through outreach and community engagement efforts.
Why Join Our Team?
TIP is rapidly expanding and our goal is to meet the growing mental health needs of the transition-age young adult population.
Supportive team environment of people who are passionate about positively impacting their community.
Smaller caseload sizes allow you to spend more meaningful time with individuals.
Initial and ongoing training in the nationally-recognized, evidence-based TIP Model by a Certified Site-Based Trainer.
Work Schedule: Office hours: 9-5, with some evenings and weekends, flexible schedule as long as able to meet caseload needs and billable requirements.
On Call rotation is required once every 4-5 weeks.
The selected candidate must meet all qualifying and ongoing job criteria including background checks and a driving history record.
Qualifications of a Young Adult Mental Health Case Manager: Education: Bachelor’s degree in social work, psychology, criminal justice, sociology, social welfare, gerentology, anthropology, nursing, counseling, education, theology, or other related social sciences (required).
Requires a Bachelor's degree in social work, psychology, criminal justice, or a related human services field. Candidates must possess a valid US driver's license, a reliable vehicle, and the ability to travel throughout the Lehigh Valley.
Market context
Behavioral health employers in Pennsylvania often seek candidates with direct patient care experience, and roles can be more competitive when applicants also bring phlebotomy certification or experience in crisis, detox, or acute psychiatric settings. This posting requires a high school diploma or GED plus at least one year of patient care experience, and the listed requirements and benefits are AI-summarized from the original job description to save you research time. If you’re considering applying, review whether your experience matches the setting and be ready to highlight any behavioral-health or phlebotomy background.
