1st & 2nd Shift Direct Care
Mental Health Association - Western MA·West Springfield, Massachusetts
Mental Health Association - Western MA·West Springfield, Massachusetts
The Residential Recovery Specialist supports residents in a trauma-informed environment by assisting with daily living tasks and following individualized treatment plans. They facilitate recovery-focused activities, administer medications, and provide crisis intervention to foster a supportive community.
The Residential Recovery Specialist (RRS) supports residents in a safe, structured, and trauma-informed environment. This role helps residents follow their individualized treatment plans, engages them in recovery and relapse prevention, and assists with daily living tasks such as meal prep, housekeeping, and transportation. The RRS plays a vital role in fostering a supportive, recovery-focused community. Pay Rate: $19 - $21 an hour Open Shift: Friday through Monday 7am-3pm, Wednesday 1pm-4pm (35hrs) Key Responsibilities Ensure resident activities support program policies, treatment goals, and a structured routine. Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation. Assist with daily living tasks, independent living skills, and participation in recovery-focused activities. Facilitate or co-facilitate groups, meetings, and structured program activities. Transport residents as needed and maintain safe, organized program spaces. Document resident progress, administer medications per MAP certification, and promote a recovery-oriented, person-centered environment. About the GRIT Program The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Valid driver's license, safe and reliable vehicle, and acceptable driving record. High school diploma or equivalent (GED) preferred; at least 18 years old. Experience working with individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or addiction preferred. Demonstrated ability to work independently, manage time, and prioritize tasks. Strong oral, written, organizational, and computer skills. Ability to build supportive community in a diverse residential setting. Must be able to pass and maintain certifications in MAP, CPR, and First Aid. Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $19 - $21 an hour
Candidates should have a high school diploma or GED and a valid driver's license with a reliable vehicle. Experience with addiction, trauma, or psychiatric diagnoses is preferred, along with the ability to obtain MAP, CPR, and First Aid certifications.
Market context
Direct care positions in Massachusetts are typically in steady demand because providers need reliable staff for residential and community-based support. This role is competitive for candidates who already have a high school diploma or GED, a valid driver’s license with a reliable vehicle, and relevant experience, since employers often look for readiness to work both 1st and 2nd shift. Review the AI-summarized requirements and benefits here to save time, and confirm you can obtain and maintain MAP, CPR, and First Aid certifications before applying.
3rd Shift Direct Care
Masters level Intake Clinician
2nd Shift Direct Care
