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Case Assistant - Community Transition Liaison Program

AgeSpan·Lawrence, Massachusetts

$22 - $23/hr·Full Time·Hybrid·0-2 yrs·Posted 21 days ago
Practice for this role

About the role

Supports the Community Transition Liaison by assisting nursing facility residents with public benefit and housing applications. Performs clerical duties and ensures case documentation complies with state and federal regulations.

AgeSpan About Us

  • Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!
  • At
  • AgeSpan, you'll find a work environment that combines: A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds. A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions. Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills. A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs. Depending on your role and your hours, we offer Flexible schedule and hybrid work opportunities Competitive salaries Healthcare (medical, dental) 403b Retirement Plan with agency match 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays Social Work Licensing Program License Renewal Paid by agency for RN's and Social Workers Mileage reimbursement Free parking Employee Referral Bonuses Employee Assistance Program Tuition Remission Program Agency subsidized gym membership (on-site in
  • Lawrence)
  • Commitment to promoting within
  • Position
  • Responsibilities: To support the Community Transition Liaison as a core member of the Community Transition Liaison Program (CTLP) Team.
  • Essential
  • Functions: Supports the Community Transition Liaison to operate at the top of their role and responsibility. Accompanies the Liaison on nursing facility visits as needed and indicated. Provides additional support to the Liaison for complex cases. Gathers documentation needed to assist the consumer in applying for public benefits. Assists with filling out paperwork and applications with resident/caregivers in applying for public benefits and other community services including beginning the process of gathering necessary documentation and identification. Assists the consumer in completing and submitting housing applications. Conducts clerical duties as needed by Liaison, including data entry into the Executive Office of Aging & Independence designated cloud-based data enterprise system. Ensures case documentation meets the standards set forth by the Executive Office of Aging & Independence for the Community Transition Liaison Program Reviews reporting for compliance. Maintains compliance with all mandated regulations of AgeSpan and the state and federal agencies. Other duties as assigned.

Qualifications

High School diploma with 1 year of related work experience and/or interest in working with nursing facility residents including older adults or persons with disabilities who are transitioning from an institutional to a community setting. Bilingual capacity a plus Driver's license and reliable transportation At AgeSpan, we carefully consider a wide range of factors when determining rate of pay. Actual rate of pay depends on factors including but not limited to internal equity, experience, and qualifications. The pay range for this position is $22.00 - $23.00/hour.

Hours

37.5 per week

Our Commitment to Diversity and Inclusion AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.

Requirements

Requires a high school diploma and one year of related experience or an interest in working with older adults and persons with disabilities. A valid driver's license, reliable transportation, and bilingual skills are preferred.

  • high school
  • Case Management
  • Patient Advocacy
  • Documentation
  • Data Entry
  • Compliance Monitoring
  • Clerical Support
  • Bilingual Communication
  • Public Benefits Application
  • Housing Applications
  • Community Transition

Benefits

  • Employee Assistance Program
  • Mileage Reimbursement
  • Free Parking
  • Employee Referral Bonuses
  • 12 Paid Holidays
  • 12 Sick Days
  • Tuition Remission Program
  • 403b Retirement Plan With Agency Match
  • Healthcare (Medical, Dental)
  • Social Work Licensing Program
  • Agency Subsidized Gym Membership
  • 20 Vacation Days
  • License Renewal Paid For RNs And Social Workers

Posting details

Employment type
Full Time
Work arrangement
Hybrid
Experience
0-2 yrs
Salary
$22 - $23/hr
Location
Lawrence, Massachusetts
Posted
Jul 7, 2026
Application
Employer website
AG

Hiring organization

AgeSpan

AgeSpan is a private nonprofit agency established in 1974. Our mission is to ensure everyone’s choice to lead fulfilling lives as they age. We are a federal Area Agency on Aging (AAA), a Massachusetts Aging Service Access Point (ASAP), and designated protective services agency.

Salary listed on 6 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size201-500 employees
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