Housing Works·New York
Manage a caseload of 35-45 clients by conducting psychosocial assessments and developing individualized housing and treatment plans. Provide direct assistance with benefits enrollment, housing applications, and connections to community-based health and wellness services.
$28/hr - $31.25/hr commensurate with experience
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
The Housing Works Emergency & Transitional Housing Program (ETH) provides time limited transitional housing and support services to individuals reentering the community following periods of incarceration or other justice system involvement. Program participants engage in a variety of onsite services, including case management, vocational training, housing advocacy and mental health support that address barriers to accessing housing in the community and help build skills that participants can use to achieve and maintain stable functioning in the community. The Housing Case Manager provides direct case management and housing placement assistance services to participants enrolled in the ETH Program, including, but not limited to, conducting psychosocial assessments, co-developing and reviewing housing and treatment plans, connect individuals to community-based services to address social determinants of health, benefits and entitlements enrollment and assisting participants with identifying and preparing for more permanent housing. This is an ideal opportunity for reentry or housing services professionals with case management or housing placement experience looking to work alongside like-minded professionals committed to improving outcomes for justice involved individuals.
Manage a caseload of approximately 35-45 clients enrolled in the ETH Program.
Conduct psychosocial assessments with all newly enrolled clients.
Conduct housing eligibility screenings with clients to inform and develop the housing plans of care.
Co-develop robust Treatment Plans and Housing Plans with clients assigned to caseload and review every 30 days.
Meet with clients regularly in accordance to program workflow and contract deliverables.
Assist clients with obtaining, or retrieving, vital documents such as a government issued IDs, social security cards, birth certificates, etc.
Assist clients with benefits and entitlements enrollment.
Assist clients with housing applications and scheduling apartment viewings.
Work with clients to assist with family reunification.
Connect clients to internal and external health, wellness or other support services.
Escort clients to service appointments as needed and assist with coordinating alternative transportation services.
Engage in care coordination activities with internal and external providers.
Conduct case conference meetings with clients interdisciplinary care teams.
Engage in crisis intervention as needed.
Maintain accurate and up-to-date client charts utilizing Housing Works electronic medical records systems.
Adhere to program and agency quality assurance standards.
Participate in quality improvement activities.
Submit daily, weekly, monthly and ad hoc reports in a timely manner.
Participate program and agency meetings.
Promotes Housing Works’ core values in day to day activities.
Performs other tasks as assigned by supervisor.
Provide culturally competent services in accordance to Housing Works policies and practices.
Engages in advocacy efforts as outlined in Housing Works’ and the Justice Initiatives Department policies.
Ability to work with clients with diverse clients with varying levels of service needs.
Works collaboratively with other team members within the Justice Initiatives Department and cross-agency.
Attend and participate in staff meetings and trainings as scheduled.
Responsiveness to emails, texts and phone calls.
Flexibility to work pre-scheduled evening hours as needed to meet client service deliverables.
• Bachelor’s Degree required in social services, psychology, social work or other related field.
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.