2nd Shift Direct Care
Mental Health Association - Western MA·Springfield, Massachusetts
Mental Health Association - Western MA·Springfield, Massachusetts
Provide a supportive environment in community residential settings for individuals impacted by homelessness, psychiatric diagnoses, and addiction. Responsibilities include assisting with daily routines, teaching life skills, and facilitating group activities to promote recovery.
Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines. Pay Rate: $19-$21 an hour Open Shift: Monday through Friday 2pm-10pm (40hrs) Key Responsibilities Support participants with daily routines (cooking, cleaning, hygiene, etc.) Teach life skills and promote independence Provide transportation to appointments or activities Encourage self-advocacy and connect participants to community resources Facilitate group activities and house meetings Respond to health or behavioral concerns using supportive strategies Maintain accurate documentation and uphold safety protocols About the Division of Recovery Services (DRS) The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Valid driver’s license Reliable transportation to utilize during work hours Auto insurance with your name listed as an insured driver on the policy Must be at least 18 years old High school diploma or equivalent (GED) Strong communication skills and a team-first mindset Patience, compassion, and the ability to adapt to participant needs Ability to pass background checks and required certifications (MAP, CPR, First Aid) Human services experience is preferred Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $19 - $21 an hour
Candidates must be at least 18 years old with a high school diploma or GED and a valid driver's license with auto insurance. Ability to pass background checks and obtain certifications such as MAP, CPR, and First Aid is required.
Market context
In Massachusetts, direct care positions are typically in steady demand because providers need reliable staff for residential and support settings, especially on second shift. This role is competitive for candidates who bring a high school diploma or GED, relevant experience with brain injury or mental health support, and flexibility for evening hours. Review the AI-summarized requirements and benefits here to save time, then tailor your application to highlight hands-on care experience and shift availability.
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