Pre-Admit Specialist
ENCOMPASS COMMUNITY SERVICES·Watsonville, California
ENCOMPASS COMMUNITY SERVICES·Watsonville, California
Navigate clients into appropriate substance use disorder treatment levels and manage access to residential and withdrawal management services. Coordinate with referring parties, medical teams, and community partners to ensure seamless entry and continuity of care.
Collaborating with referring parties daily to collect data on eligible ASAM Brief Screening recipients as well as coordinating intake dates Transcribing, monitoring and reporting all ASAM Brief Screening data to maintain contract requirements. Connecting with referring parties to coordinate any prescriptions so that client medications are sent to the appropriate pharmacy utilized by each program. Checking with referring partners about care or follow-up needed for any acute or chronic medical conditions, mobility issues, current withdrawal status or any other medical discharge orders related to continuity of care as client moves from facility to treatment program. Coordinating program intake time dosage times for those clients receiving methadone to ensure clients are able to dose prior to leaving jail facility and can coordinate with Janus methadone for continued dosage for clients entering treatment. Communicating and coordinating with mental health team to provide complete wrap-around services and any additional support necessary for client success. Completing ASAM Brief Screenings over the phone, via telehealth or in person. Connecting those who are eligible to Santa Cruz Medi-Cal in order to fund treatment. Refer clients to the appropriate level of care based on ASAM brief results. Document assessment, care coordination and referrals in the electronic health record. Responsible for answering the phone, checking benefits and scheduling assessments for both SSP residential and the withdrawal management. Coordinate with various community partners to avoid duplication of services and explore appropriate treatment placement.
Bilingual preferred (English/Spanish) Experience working with co-existing conditions (SUD and Mental Health) Experience performing assessments, writing clinical summaries and treatment plans Demonstrated skills and understanding of effective treatment of addiction and recovery In depth understanding of the ASAM assessment and corresponding Level of Care Commitment to the goal of empowerment of low-income, incarcerated persons from diverse backgrounds Background and understanding of trauma informed care preferred Background and understanding of Motivational Interviewing preferred Computer literate in the following software preferred (training available): Microsoft Word, Outlook, Avatar, ARMS, Excel Demonstrated ability to organize and prioritize activities Demonstrated problem-solving, conflict resolution and crisis intervention skills Demonstrated ability to use good judgment and decision-making Ability to work both independently and collaboratively Organizational ability to keep accurate records Willingness and ability to give and follow directions Demonstrated ability to maintain clear professional and personal boundaries Wages & Benefits: We prioritize the well-being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full-time employees medical and dental insurance plan that ensures peace of mind for themselves and their families. We go beyond traditional care by also offering our employees acupuncture and chiropractic, embracing a holistic approach to health that aligns with our values of care and compassion. Our team’s future matters just as much as the present. That’s why we offer a 403(b) retirement plan, providing a foundation for a secure retirement. We also recognize the need for work-life balance, so Encompass offers a competitive package of 11 vacation days, 15 paid holidays, and 12 sick days. These benefits are thoughtfully pro-rated for part-time positions, affirming our commitment to fairness and flexibility. About Us: At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 50 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity. Qualifications
Requires experience with co-existing SUD and mental health conditions and proficiency in ASAM assessments. Proficiency in EHR software and bilingual skills in English and Spanish are preferred.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.
