University of Washington Medical Center·Seattle, Washington
Coordinate patient appointments, diagnostic procedures, and admissions while acting as a liaison between patients, physicians, and insurance providers. Manage medical records, triage medical information, and handle prior authorizations for procedures and medications.
Harborview Rehabilitation Medicine has an outstanding opportunity for a Program Coordinator/Scheduler. WORK SCHEDULE Full-time, 100% FTE (40 hours per week) Day Shift Mondays- Fridays/8:00am- 4:30pm On site/No Telework POSITION HIGHLIGHTS Harborview ranks among the nation's top hospitals in rehabilitation care, neurology, neurosurgery and orthopedics Only Level I trauma and burn center in the region Close proximity to public transportation DEPARTMENT DESCRIPTION The Rehabilitation Medicine Clinic at Harborview Medical Center offers comprehensive care for adults recovering from spinal cord injury, traumatic brain injury, stroke, amputations and COVID-19. We offer follow-up care for UW Medicine patients discharged from our acute care and rehabilitation unit. We also offer post-COVID rehabilitation and recovery care for patients who have recovered from an active infection of COVID-19 but continue to have lingering symptoms. Patients are the center of our multidisciplinary team. Care team members include doctors who specialize in rehabilitation medicine (physiatrists), rehabilitation nurses, physical, occupational and speech therapists, patient care coordinators, therapeutic recreation specialists, vocational rehabilitation counselors, rehabilitation psychologists and social workers. Together we work to achieve your goals and optimize your recovery. PRIMARY JOB RESPONSIBILITIES Triage medical information in a specific medical or surgical specialty Schedule post-surgery diagnostic procedures and follow-up patient appointments Act as a liaison between patients, consulting physician, referring physician, or outside agency to coordinate patient appointments, admission, or surgery. Will coordinate the exchange of information either written or verbally before and after patients are seen Act as a liaison between insurance and providers for authorization requests Coordinate multiple specialty clinic appointments Obtain all necessary medical records, diagnostic studies, pathology items, etc., that are needed for patient care Assist in scheduling new patient appointments by triaging to appropriate department and physician Enter appointment information in online appointment system Coordinate pre-admission tests and procedures Review and update patient demographics Update and verify insurance Submit prior authorizations for procedures and medication
High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. ABOUT HARBORVIEW MEDICAL CENTER As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. Challenge. Collaboration. Compassion. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and
SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Market context
In Washington, physician openings are typically driven by ongoing demand for experienced clinical leadership and patient care in both urban and community settings. These roles are competitive because employers often look for strong credentials, alignment with organizational values, and experience that fits the care model; on this platform, job requirements and benefits are AI-summarized from the original job description, saving candidates research time. Before applying, review how your background matches the stated faith-based expectations and preferred experience areas.
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