Older Adult Protective Services Worker
Springwell·Marlborough, Massachusetts
Springwell·Marlborough, Massachusetts
Investigate reports of abuse, neglect, and exploitation of older adults while conducting risk and capacity assessments. Provide short-term case management and collaborate with community professionals to ensure elder safety.
Springwell is seeking a Protective Services Worker to join our dynamic team!
The compensation for this role is $33.33/hr for a 37.5 hour work-week.
Investigate reports of abuse, neglect, financial exploitation, and self-neglect of older adults (60+). Respond to crisis situations with field visits, and conduct written assessments of risk, capacity, and functional abilities. Provide short-term case management and make referrals to alleviate substantiated allegations. Collaborate with elders, their formal/informal supports, other Springwell staff, and community professionals.
Bachelor's degree with two years’ experience OR Master's degree with one-year experience Prior experience in counseling, case management, crisis intervention, elder services, investigations, or other related employment. Ability to independently organize work, take initiative, and meet deadlines. Adaptability and sound judgement. Applicant must have a reliable car, current driver's license, and safe driving record.
3 weeks of vacation in first year Birthday off 13 paid holidays 3 paid personal days 15 paid sick days per year (You can accumulate up to 450hrs/12weeks) Health & dental insurance with employer contribution Life and long-term disability insurance at no cost to employee Flexible Spending Plan Employee Assistance Plan 401K Retirement Savings Plan w/ employer contribution Mileage reimbursement Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option Employee referral bonuses Free parking Commitment to promoting from within
For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.
We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.
At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
Continuous
Quality
Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.
Requires a Bachelor's degree with two years of experience or a Master's degree with one year of experience in related fields. Applicants must possess a reliable car, a valid driver's license, and a safe driving record.
Market context
In Massachusetts, older adult protective services roles are often tied to steady public-sector and nonprofit demand from agencies responding to elder safety concerns, case follow-up, and community referrals. These positions are competitive because they typically require a relevant degree, prior experience, and dependable transportation for field visits. Review the AI-summarized requirements and benefits here to save research time, then confirm your driving record and prepare examples of casework or crisis-response experience.
