Discover Vanderbilt University Medical Center
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization
- MCJCHV
- Case
- Mgmt 20
- Job
- Summary: Facilitates and organizes safe and timely discharge of patients requiring care coordination and resources. Advocates for patient/ family to referral sources and demonstrates a strong internal and external customer focus. . KEY RESPONSIBILITIES Assists treatment team in locating resources necessary to patients' safe discharge. Assists in identifying service gaps and/or system issues that interfere with timely/appropriate discharge. Demonstrates ability to advocate for patients and families to referral sources. Identifies, maintains, and updates information on agencies and resources necessary for patients' continuing care. Maintains accurate records. Contributes to the organization by actively participating in process improvement initiatives and shared decision making. The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES Planning & Organizing (Intermediate)
- Demonstrates ability to anticipate complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work beyond areas of direct responsibility. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Anticipates problems and obstacles before they arise. Able to absorb changes to major assignments while maintaining a high level of performance. Competently handles multiple assignments and projects simultaneously. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action. Understands and identifies with the basic goals and values of the organization.
- Consulting
- Services (Intermediate): Demonstrates in-depth knowledge of consulting services in practical applications of a difficult nature. Possesses mastery of the core technology, products, services and operations within field of work and is fully capable of their delivery without requiring support and instruction from others. Able to train and educate by setting the example and giving technical instruction. Demonstrates acute knowledge of industry trends and emerging technologies. Attends industry seminars and forums on a regular basis.
- Family
- Advocacy (Intermediate): Demonstrates mastery of family advocacy in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.
- Patient
- Documentation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate patient documentation in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.
- Core
- Accountabilities:
- Organizational
- Impact: Delivers job responsibilities that impact own job area/team with some guidance.
- Problem
- Solving/
- Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement.
- Breadth of
- Knowledge: Requires subject matter knowledge within a professional area to meet job requirements.
- Team
- Interaction: Individually contributes to project/ work teams.
- Core
- Capabilities :
- Supporting
- Colleagues: -
- Develops
- Self and
- Others: Continuously improves own skills by identifying development opportunities.-
- Builds and
- Maintains
- Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. -
- Communicates
- Effectively: Openly shares information with others and communicates in a clear and courteous manner.
- Delivering
- Excellent
- Services: -
- Serves
- Others with
- Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. -
- Solves
- Complex
- Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. -
- Offers
- Meaningful
- Advice and
- Support: Listens carefully to understand the issues and provides accurate information and support.
- Ensuring
- High
- Quality: -
- Performs
- Excellent
- Work: Checks work quality before delivery and asks relevant questions to meet quality standards.-
- Ensures
- Continuous
- Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. -
- Fulfills
- Safety and
- Regulatory
- Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
- Managing
- Resources
- Effectively :-
- Demonstrates
- Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. -
- Stewards
- Organizational
- Resources: Displays understanding of how personal actions will impact departmental resources. -
- Makes
- Data
- Driven
- Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
- Fostering
- Innovation: -
- Generates
- New
- Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.-
- Applies
- Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. -
- Adapts to
- Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications:
Responsibilities: Certifications: Work Experience: Relevant Work Experience
Experience Level
- 3 years
- Education: High School Diploma or GED This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
