Hospice Buffalo·Town of Cheektowaga, New York
The facilitator manages client outreach, triage, and support group activities while maintaining a small counseling caseload. They also provide administrative support to the bereavement team and assist with intern supervision.
Hospice offers a Robust Total Rewards Package Employer 401k contribution regardless of employee participation, and additional contribution given as match with employee participation Health Insurance with vision component copayment plan, or high-deductible plan (FT status) HSA with high-deductible health plan twice annual Employer contribution (FT status) Dental Insurance (FT status) Flexible Spending Account (FT status) Paid Time Off PTO & NYS Sick Leave Tuition Assistance Program And Much More!
Part time, 2 shifts per week 8am-4pm.
Monday & Friday coverage is the priority, can be flexible A Grief Services Clinical Facilitator facilitates various key components and processes of the WSC Bereavement Services in tandem with the Manager.
Responsible for client outreach and triage, coordination of service activity, and provision of support to programmatic efforts as well as counselor functions.
Participates in support group facilitation and maintains small client caseload.
Essential Duties and Responsibilities for a Grief Services Clinical Facilitator: Responsible for incoming outreach.
Facilitate triage of Bereavement Services and Community Grief Support.
Provide technical assistance to facilitate virtual telehealth activity.
Manage client appointments, missed visits, and coordinate consents.
Provide enhanced telephonic support to clients for enriched outreach and engagement.
Responsible for monthly outreach calls.
Coordinate correspondence program.
Prepare and maintain courtesy files.
Manage and maintain grief resource database and materials.
Manage group registration, scheduling, and virtual tech practice.
Coordinate and/or assist with various internal/external event programming in conjunction with team members, administration, and volunteers.
Support WSC/Bereavement Manager and Grief Counselors daily functions/operations.
Provides administrative back up support for team overall.
Assist with supervising intern tasks and assignments.
Facilitate Support Group(s).
Maintain customized small counseling caseload.
Qualifications for a Grief Services Clinical Facilitator: Education/Certification Masters' Degree in Social Work/Counseling NYS Licensure required (LMSW, LCSW, LMHC) Must have a current driver's license, free of serious violations, and vehicle required to travel offsite.
Experience At least 5 years of experience counseling in healthcare or mental health setting.
Experience and expertise in grief & loss with a strong knowledge base of community resources and healthcare organization
Candidates must hold a Master's degree in Social Work or Counseling and possess a valid NYS licensure (LMSW, LCSW, or LMHC). A minimum of 5 years of experience in healthcare or mental health counseling is required, along with a valid driver's license and vehicle.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
