State of Utah Office of the Governor·Salt Lake City, Utah
The Claims Technician manages disability claim files by collecting medical evidence and processing claims exceptions. They also handle incoming inquiries regarding case status and coordinate with medical providers for records.
Claims Technician I FT / PT Status – Full-Time Salary – $16.29 - $16.29 Hourly Wage Remote Work / In-Office – Hybrid
Posting will be used to fill equivalent positions for 6 months. *Telework will be considered after a 1-year training period and if all performance standards are met.
Answers incoming telephone calls regarding medical evidence, case status and required examinations. Ensures the applicants for Social Security Disability benefits have a complete file containing all medical evidence related to alleged disability concerns and ensures that a quick, accurate decision is made on each applicant for disability benefits. Processes claims exceptions, maintains electronic files/databases, makes authorized adjustments and corrections to claims and responds to inquiries about the status of claims and the procedures for initiating claims. Input records, prepares outgoing mail, processes payment for medical records and completed examinations. Researches and resends returned mail. Identifies sources of medical treatment and requests medical records from providers.
Minimum Requirements The model applicant for this position is someone who: Has medical coding experience. Is proficient with computers, data entry and has excellent typing skills. Preference points will be given for the following: Current or previous working experience with Disability Determination Services (DDS).
Location – 210 W. Harris Ave Salt Lake City, Utah, 84115 United States Background Check Required – You must successfully pass a criminal history check. Drug Test Required – No Schedule Code – B - Competitive Career Service Why You Should Join Our Team In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include: Job Stability: Enjoy the security and reliability of employment within a well-established organization. Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support. The Agency For more information [INSERT TEXT] EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
Applicants should have medical coding experience and proficiency in computer data entry and typing. Previous experience with Disability Determination Services is preferred.
Market context
Administration roles in Utah senior-care settings are often driven by ongoing staffing needs and the daily coordination required in elder services. These positions can be competitive because employers look for reliable communication, basic computer skills, and a compassionate approach, along with CPR/First Aid, a food handlers permit, and a clean background check. Review the AI-summarized requirements and benefits here to save time, then confirm your certifications and tailor your application to show experience supporting older adults.
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