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PINE STREET INN INC logo

Case Manager, Beacon Street

PINE STREET INN INC·Brookline, Massachusetts

$23 - $26/hr·Full Time·On Site·0-2 yrs·Posted Just now
Practice for this role

About the role

Case managers provide intensive support to chronically homeless individuals using a Housing First model to promote stability. They are responsible for managing a caseload, assisting with benefits and healthcare, and maintaining detailed program documentation.

Description SCHEDULE

  • 40 hours, Monday –
  • Friday, 8:00am – 4:30pm

Pays $23.48 - $26.30 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

Location: 1754 Beacon Street, Brookline, MA

Summary of position

Pine Street Inn provides comprehensive, intensive case management support to chronically homeless individuals with histories of substance abuse and mental illness in Housing using the Housing First model promoting long-term stability in housing and the end of homelessness in Boston.

Case Managers work as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges.

Case Managers use a harm-reduction, trauma – informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques.

Case Managers are responsible for a specific caseload of tenants, and also for collaborating with other staff on program-wide efforts to stabilize and promote the individual growth of all tenants.

Additional responsibilities include, but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, healthcare, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants, maintaining all necessary documentation; monitoring and reporting maintenance needs in apartments, and supporting timely program fee collection from tenants.

Qualifications

The person in this position must have a clear commitment to the population we serve and be able to work as part of a team.

Requirements: Education/Training:

Required

  • High School diploma or GED Strong written communication skills
  • Computer
  • Proficiency in
  • Microsoft
  • Office
  • Products
  • PREFERRED: Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing) Bi-lingual – Spanish/English Valid Mass Driver’s License with a minimum of two (2) years of driving experience, and excellent driving record KNOWLEDGE/EXPERIENCE:

Required

  • Strong commitment to learning and using harm-reduction and motivational interviewing skills in order to promote improved behavioral health among tenants. Ability to set limits fairly and consistently while maintaining appropriate boundaries. Excellent organizational, communication, and interpersonal skills; the ability to balance many competing demands. Experience working as part of a team.
  • PREFERRED: Knowledge of effective crisis intervention techniques and ability to respond appropriately in crisis situations Experience working with chronically homeless individuals in Housing First programs Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders. Knowledge of local caregiving and advocacy resources for people experiencing: substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement. Knowledge of government benefits systems, and Boston area service providers. Experience with HMIS

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$23 - $26/hr
Location
Brookline, Massachusetts
Posted
Jul 28, 2026
Application
Employer website
PINE STREET INN INC logo

Hiring organization

PINE STREET INN INC

With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless individuals in Greater Boston. Pine Street Inn welcomes nearly 2,400 homeless individuals daily to provide short- and long-term...

Salary listed on 20 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size501-1,000 employees
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Market context

Behavioral health roles remain active in Massachusetts

In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.

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