Blue Ridge Community Health Services·Hendersonville, North Carolina
The Behavioral Health Coordinator manages incoming referrals and maintains electronic medical records for the school-based health team. They are responsible for scheduling appointments, verifying patient insurance information, and ensuring all necessary consent forms are completed.
Blue Ridge Health is seeking a Behavioral Health Coordinator to be part of our School Based Health - Behavioral Healthcare Team
The SBH Behavioral Health Coordinator is an integral member of the SBHC team and works in cooperation with the Behavioral Health team members to schedule incoming referrals. Responsibilities include:
Receive and track all incoming referrals for behavioral health services.
Responsible for proper maintenance of all electronic medical record information related to the referral process, which may include, but is not limited to transferring, retrieving, creating, and repairing records.
Assumes responsibility for correctly entering all required registration and insurance information on established and new patients into the computer. Also, periodically verifies above information to ensure accuracy.
Schedules internal new appointments for SBHC patients. Ensures all required paperwork – registration, release of information, and consent forms are completed by guardian before appointment is scheduled.
Assists providers in requesting patient records when needed.
Provides follow-up information regarding the referral appointment to the referral source.
Maintains a close working relationship with all BH clinical staff to ensure optimal patient flow.
Protects the confidentiality of patients by complying with the BRH patient confidentiality policy.
High school diploma or equivalent required.
CPR certification required.
CPI certification required.
First aid certification required.
Licensed Practical Nurse or Medical Assistant with primary care/ambulatory care clinical experience preferred.
Bilingual – Spanish language, preferred.
Experience with electronic medical record systems and/or previous referral coordination preferred.
Ability to organize, communicate and perform detailed functions required.
Strong interpersonal skills
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Candidates must have a high school diploma or equivalent, along with CPR, CPI, and First Aid certifications. Preference is given to Licensed Practical Nurses or Medical Assistants with experience in ambulatory care and electronic medical record systems.
Market context
Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.
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