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  3. Service Coordinator OSAR [1077]
TP

Service Coordinator OSAR [1077]

Texas Panhandle Mental Health·Amarillo, Texas

$40,810/yr·Full Time·On Site·0-2 yrs·Posted 3 hours ago
Practice for this role

About the role

The Service Coordinator will conduct screenings and assessments for individuals with substance use issues and coordinate appropriate treatment referrals. They are also responsible for maintaining accurate client data, managing waiting lists, and participating in an on-call rotation.

Position: Service Coordinator OSAR [1077]

Program: Amarillo, Texas – Outreach, Screening, Assessment and Referral (OSAR)

Salary Range

$40,809.60 Annually

Shift available: Full-time

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Essential duties and responsibilities

  • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
  • Provide screening and assessment to individuals (adults and adolescents) with substance use/abuse related issues and determine appropriate treatment (in-patient or our patient) for such individuals
  • Refer clients to appropriate agencies providing substance use/abuse treatment
  • Determining priority of individuals on waiting list for in-patient treatment
  • Scheduling appointments for OSAR services
  • Providing appropriate follow-up services with clients in out-patient treatment
  • Entering data in CMBHS in a timely manner
  • Meets productivity standards as set forth by OSAR, supervisor and center management
  • Submits all client data, time sheets, travel requests, leave requests, purchase requisitions, and special reports to Administration in accordance with agency procedures and within the time frames specified
  • Works as part of the on-call rotation
  • Maintain training as required by the OSAR contract and by the agency
  • Provide services to regional clinics as required by the OSAR contract
  • Coordinate services with probation departments, courts, and other agencies as necessary
  • Attends training as required by agency standards
  • Intervenes when necessary using verbal PMAB, CPR, and First Aid as needed
  • Performs other essential functions and tasks necessary to carry out the purposes of the position.
  • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Required qualifications to be successful in the job

  • Must have an LCDC (Licensed Chemical Dependency Counselor) license to qualify as a Qualified Credentialed Counselor (QCC) in the state of Texas
  • License must be current and in good standing
  • High school diploma or GED
  • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE)
  • Graduate work in a related field may be substituted for up to one (1) year of experience
  • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).
  • Full statement under
  • Informational
  • Documents: www.texaspanhandlecenters.org/careers [http://www.texaspanhandlecenters.org/careers]
  • Must have a valid Texas driver’s license and be insurable under agency vehicle policy
  • Must be 18 years of age or older

Preferred Qualifications

to be successful in the job:

  • Bilingual
  • Experience with providing substance use treatment services

At TPC, passion and meaningful work is rewarded! We offer employees

Click here for TPC’s FY2026 Summary of Benefits [https://www.texaspanhandlecenters.org/wp-content/uploads/2025/08/TPC-Benefits-Guide-2025-2026.pdf]

501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness

Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision

Employer paid life insurance (1.5 times employee’s salary)

Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan

Paid time off – PTO accrual, Holidays

One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment

Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan

Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video

Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Requirements

Candidates must hold a current Licensed Chemical Dependency Counselor (LCDC) license in the state of Texas. A high school diploma or GED is required, along with a valid driver's license and the ability to be insured under agency policies.

  • high school
  • Communication
  • Assessment
  • Documentation
  • Scheduling
  • CPR
  • Professionalism
  • First aid
  • Data entry
  • Crisis intervention
  • Case management
  • Trauma-informed care
  • Referral coordination
  • PMAB
  • Follow-up services
  • Substance use screening

Benefits

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Paid time off
  • Life insurance
  • Employee assistance program
  • Retirement savings plan
  • Flexible spending account
  • Teladoc
  • Cancer coverage
  • Critical care coverage
  • Public service student loan forgiveness
  • Mental health floating holiday
  • Celebrate diversity floating holiday
  • A day to remember floating holiday
  • Supplemental disability coverage

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$40,810/yr
Location
Amarillo, Texas
Posted
Jul 29, 2026
Application
Employer website
TP

Hiring organization

Texas Panhandle Mental Health

Texas Panhandle Centers Behavioral and Developmental Health (TPC), formerly known as Texas Panhandle Mental Health Mental Retardation, is part of the Texas Community Center system and is governed by a local board of trustees representing the citizens of the upper twenty-one...

Salary listed on 22 jobs
IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

Texas behavioral health roles need licensed clinicians

Behavioral-health openings in Texas often favor licensed clinicians because employers need candidates who can step into patient-facing care with minimal onboarding. Competition is shaped by the required master’s degree, Texas license, and preferred psychiatric experience, plus CPR and CPI certifications. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your license type and highlight any psychiatric or crisis-care experience in your application.

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