The Transfer Center Nurse coordinates patient admissions and transfers, ensuring a smooth transition by acting as a liaison among patients, healthcare providers, and receiving facilities. This role involves managing transfer requests, reviewing medical records, and collaborating with case management teams.
Requirements summary
Candidates must have an Associate of Science in Nursing or equivalent experience, along with a minimum of 5 years of clinical nursing experience. A valid RN license in Massachusetts is required, and experience in a transfer center or emergency care is preferred.
The Transfer Center Nurse is responsible for coordinating patient admissions and transfers between Boston Medical Center Health System facilities. This role ensures a smooth, efficient, and safe transition of patients by acting as a liaison among patients, healthcare providers, and receiving facilities. The position requires strong clinical knowledge, organizational skills, and the ability to communicate effectively with diverse stakeholders.
Position
Transfer
Center
RN
Department:
OSNM
Schedule: 24
Hours,
Nights,
Every 3rd
Weekend
Essential
Responsibilities /
DUTIES: Coordinate patient admissions from external and internal sources, verifying clinical and insurance information to facilitate timely processing. Manage patient transfer requests, prioritizing based on medical urgency, bed availability, and resource allocation. Serve as the primary point of contact for physicians, nurses, case managers, and sending or receiving facilities throughout the admission and transfer process. Review patient medical records and documentation to ensure accuracy, completeness, and compliance with hospital policies and regulatory requirements. Facilitate bed assignments and communicate status updates to involved parties. Provide clinical assessment and triage support during admission and transfer processes to ensure patient safety and an appropriate level of care. Collaborate with case management and social work teams to address complex admission or transfer situations. Maintain accurate records of admissions and transfers for reporting and quality assurance purposes. Participate in initiatives aimed at improving transfer center operations, patient flow, and overall patient experience. Provides coverage for the Off-Shift Nurse Supervisor as needed.
JOB
Requirements
Education
AND : Associate of Science in Nursing An equivalent combination of education and experience, which provides proficiency in the areas of responsibility, may be substituted for the above education and experience requirements . If you are a RN with a Diploma or ASN who’s not yet completed their BSN, you must commit to doing so within your first 4 years of employment. EXPERIENCE Minimum of 5 years clinical nursing experience required Previous experience working in a transfer center or admissions department preferred. Previous experience preferably in emergency, critical care, or intermediate care preferred
Benefits
Dental Insurance
Paid Time Off
Health Insurance
Vision Insurance
Flexible Spending Accounts
Career Advancement Opportunities
Pharmacy
403(b) Savings Matches
Resources to Support Employee and Family Well-Being
Certifications,
Licenses,
REGISTRATIONS: Requires license to practice professional nursing as a Registered Nurse in the
Commonwealth of
Massachusetts required
Knowledge
AND
SKILLS:
Decision
Making: Demonstrates ability to make sound and timely decisions that are guided by precedents, policy & procedure and overall goals and objectives, is able to choose the best course of action based on analysis of available information, and can develop alternative courses of action
Problem
Solving: Demonstrates ability to address a wide variety of clinical, operational and social issues that arise by analyzing the situation and applying critical thinking skills to implement a solution
Communication
Skills: Demonstrates the ability to articulate thoughts and present complex clinical and operational information using oral, written, and non-verbal communication skills, able to employ active listening skills to gain clarity, having the ability to gather and deliver information in person, in writing, and electronically/digitally Familiarity with hospital admission processes, insurance verification, and regulatory compliance Strong clinical assessment skills and knowledge of patient care standards Excellent organizational, communication, and interpersonal skills
Computer/Technology
Skills: Demonstrates ability to access and enter data from EPIC EHR, excel, power point,
Microsoft word,
Microsoft outlook, web based shared drives
Teamwork: Demonstrates the ability to work with others toward a shared goal, share responsibility and rewards with team members, having the ability to recognize combined actions of the group leads to overall success of the team
Aspire to
BMC’s
Core
Values: Built on respect, powered by empathy; move mountains; and many faces create our greatness
Compensation
Range: $43.03- $62.50 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the