Radiology Scheduling Specialist I

Expedites patient care by scheduling imaging exams accurately and efficiently, including retrieving imaging orders from various sources, collecting demographic information, verifying insurance and relaying instructions pertinent to the exam.

• Essential functions
• Communicates with patients, providers, and coworkers in a prompt, professional and polite manner to meet FPI/department patient satisfaction policies.
• Schedules patient in EPIC. This includes verifying information already entered if a current patient or gathering new information for new patients.
• Professionally communicates with appropriate staff (modality managers, technologists, and other team members) when necessary.
• Schedules patients according to physician and department/location protocols.
• Answers inquires such as hours, location, directions, services, provider information, etc.
• Keeps up to date with payor changes, requirements, and policies.
• Assists in other clerical duties as able and requested.
• Meets productivity benchmarks.
• Ensures that all messages voicemail messages are retrieved and responded to in a timely manner.

• EDUCATION and/or EXPERIENCE
• High school diploma or general education degree (GED) preferred
• Completion of an accredited Medical Assistant or Nursing Assistant program may be required
• At least one year of medical office experience may be required
• Previous related medical office experience with emphasis in clinical scheduling is a plus.

• Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.
• Some candidates will not be eligible for the upper end of the salary range.
• Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.
• University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.