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The Case Manager is responsible for the quality and completeness of clinical records, including developing and updating Individualized Service Plans (ISPs) and completing accurate, timely documentation. Primary duties involve providing Community Psychiatric Supportive Treatment (CPST) activities such as assessment, ISP formulation, crisis intervention, and ongoing therapeutic support to maintain clients in the least-restrictive environment.
Requirements summary
A minimum of a High School Diploma and three years of experience are required, though a Bachelor's degree in a related behavioral/mental health field is preferred. Candidates must be proficient in computer use, possess a valid driver's license with an acceptable record, and successfully complete required training in mental health competencies within 90 days of hire.
high schoolbachelor degreeDocumentationTreatment PlanningCrisis PreventionService CoordinationTherapeutic InterventionsProgress NotesClient Needs AssessmentSymptom MonitoringIntervention ProtocolsIndividualized Service Plan DevelopmentIncident Report FormsTherapeutic Behavioral ServicesSocial Support SkillsBillable ServicesCommunity Psychiatric Supportive TreatmentClinical Record Quality
Job description
Harbor is currently looking to add a Case Manager (CPST/TBS Provider) to our Toledo team. Experience with youth preferred; must be willing to work one late day per week.
Position is full-time (40 hours per week) Monday-Friday.
Education/Experience/Other Requirements
Minimum of a High School Diploma and 3 years of experience required. Bachelor’s degree in Counseling, Social Work, Psychology, Nursing or closely related behavioral/mental health field preferred
Must be proficient and accurate in computer use, including Microsoft Word.
Must successfully complete required training, before services are rendered, in basic competencies including, at a minimum, an understanding of mental illness or substance use disorder treatment and recovery, psychiatric and substance use disorder symptoms and their impact on functioning and behavior; how to therapeutically engage a person with mental illness or a person in substance use disorder treatment and recovery;; crisis response procedures; an understanding of the community behavioral health system, social service systems, criminal justice system and other healthcare systems; de-escalation techniques and understanding how your own behavior can impact the behavior of others.
Must successfully demonstrate the basic competencies listed above, as determined by your supervisor’s review, within 90 days of hire.
Must have a valid driver’s license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor’s vehicle insurance carrier.
For specialized programs:
Developmental
Pediatrics: Completion of a 40-hour Registered Behavior Technician course required or to be obtained within 120 day introductory period.
Substance
Use
Disorder
Program: May require completion of a 40 hour State of Ohio Chemical Dependency Counselor Assistant certification.
When applicable, non-licensed staff will be required to complete 20 hours of CEUs every 24 months.
CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
Essential Job Competencies/Primary Duties
Documentation
1.
Responsible for the quality and completeness of the clinical record.
Benefits
Medical
Dental
Paid holidays
Paid time off
Tuition reimbursement
Vision coverage
Sick time
Employee referral bonuses
Retirement plan with company match
Professional license reimbursement
Clinical supervision hours offered
2.
Develops and updates Individualized Service Plan (ISP) for each client.
3.
Responsible for accurate and timely documentation which may include but is not limited to activity/progress notes, ISPs, incident report forms, and any other forms necessary to document services.
4.
Completes clinical documentation in the format appropriate and acceptable to Harbor 5.
In providing billable services, meets or exceeds unit expectations established by Harbor.
Provides Community Psychiatric Supportive Treatment service activities
1.
Evaluation 2.
Assesses client needs and formulates a strength-based ISP in conjunction with the client, family and/or significant others.
3.
Evaluates and revises the ISP according to the client’s responses and needs.
4.
Crisis prevention / intervention 5.
Follows crisis prevention/intervention protocols.
6.
Ongoing interventions 7.
Provides support, education and consultation to clients, families, and/or significant others.
8.
Provides therapeutic interventions as noted in the ISP to maintain the client in the least-restrictive environment and to enhance client and family functioning.
9.
Monitors clients to identify and minimize effects of psychiatric symptoms.
10.
Provides education on self-management of symptoms to clients, families and/or significant others.
11.
Collaboration 1.
Assists the client and family in increasing social support skills and networks.
2.
Coordinates indicated evaluations and assessments by internal and/or external providers.
3.
Coordinates and monitors all services identified in the ISP.
4.
Provides assistance in gaining access to essential community resources
Provides individual and group Therapeutic Behavioral services, including but not limited to:
1.
Treatment Planning.
2.
Identification of strategies or treatment options.
3.
Developing and providing solution focused interventions and emotional and behavioral management drawn from evidence-based psychotherapeutic treatments.
4.
Restoration of social skills.
5.
Restoration of daily functioning.
6.
Crisis prevention and amelioration.
7.
Group services.
About Harbor
A leading provider of mental health and substance use treatment for over 100 years 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for Harbor?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
Medical, dental, and vision coverage
Retirement plan with company match
Generous paid time off, sick time, and paid holidays
Tuition and professional license reimbursement programs
