Medication Assistant-11-037- SC/Bell Shelter

• Client Support and Case Coordination
• Assist clients in scheduling and accessing primary healthcare services.
• Serve as a liaison between clients and external healthcare providers to ensure continuity of care.
• Provide encouragement and support to help clients maintain consistency with their medication regimens.
• Collaborate and communicate effectively with internal teams and external partners to support client well-being.

• Training and Compliance
• Train on-site staff on medication-related procedures, including documentation, storage, and client access.
• Ensure compliance with all applicable regulations including HIPAA, funder requirements, and Bell Shelter policies.
• Participate in the development and implementation of the Annual Medication Assistant Internal Certification.
• Coordinate and conduct ongoing training in medication monitoring for staff.
• Review and improve internal procedures for medication handling and documentation.

• Documentation and Reporting
• Accurately document all services and interactions in a timely manner using appropriate charting formats.
• Conduct periodic reviews to ensure compliance with contract documentation standards.
• Communicate regularly with program leadership regarding procedural updates and challenges.

• General Responsibilities
• Provide trauma-informed, compassionate care to clients who may have experienced high levels of distress or behavioral health challenges.
• Support the Client Ambassador team and perform other related duties as assigned by the Program Manager.
• May require availability for evening, weekend, and holiday shifts as needed.
• While involved in health-related tasks, this position does not include the provision of medical services.

Working Conditions

• This position requires the ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or frequent basis.
• Must be able to grasp, push, and pull objects such as file drawers, and reach overhead.
• Requires the ability to operate standard office equipment, including a computer, fax machine, and telephone.
• Must be able to lift and carry items weighing up to 25 pounds.
• The role involves primarily field-based work, with occasional office duties such as filing, copying, and attending staff meetings.

PAY RATE

$26.00-$30.00/hr.

Minimum Qualifications

• License Vocational Nurse (LVN), Clinical Nursing Assistant (CNA), Medical Assistant.
• At least 6 months experience in a similar capacity in residential care or hospital care.
• Must be able to work in a stressful environment with multiple competing priorities.
• Must accept risk of exposure to communicable diseases and occasional combativeness from clients.
• Must obtain First Aid/CPR certification and pass health screening within 30 days of hire date.
• Must provide evidence of TB clearance within 7 days of hire, and annually thereafter.

• Skills, Knowledge & Abilities
• Knowledge of and experience working with sub-populations of the homeless, substance abusers, and the mentally ill is preferred.
• Ability to work in a multi-cultural environment.
• Ability to transcribe medication name and dosage information from prescriptions and/or medication containers to facilitate accurate documentation.
• Must have strong written and verbal communication skills appropriate for responsibilities.
• Ability to work as part of a multi-faceted team.
• Skilled with Microsoft Word, Excel, & Outlook.
• Must have good audio and visual perception to assist residents in emergency situations.